Fire Dispatcher: 24/7 Critical Incident Coordinator

911 Emergency Communications; Heber (UT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

The 911 Emergency Communications in Heber City is seeking qualified fire dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, document details, alert resources, and maintain radio communications with responding crews.

Work may include night shifts, weekends, and overtime as part of a 24/7 operations environment. Strong computer skills, map reading, and precise data entry are essential to ensure accurate, timely incident handling.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Accurate data entry

Maps

Computer systems

Education

High school diploma or GED

Job description

The 911 Emergency Communications in Heber City is seeking qualified fire dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, document details, alert resources, and maintain radio communications with responding crews.

Work may include night shifts, weekends, and overtime as part of a 24/7 operations environment. Strong computer skills, map reading, and precise data entry are essential to ensure accurate, timely incident handling.