Fire Dispatch Operator — 24/7 Emergency Communications

911 Emergency Communications; Princeton (WV); On-site; USD 38,000 - 46,000; Full time

Job summary

911 Emergency Communications in Princeton, WV seeks qualified fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain vital communication with responding crews.

These roles require organized information handling and adherence to established plans, with potential night shifts and weekend coverage.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear communication

Radio etiquette

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio communications

Job description

911 Emergency Communications in Princeton, WV seeks qualified fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain vital communication with responding crews.

These roles require organized information handling and adherence to established plans, with potential night shifts and weekend coverage.