Fire Dispatcher Operator - 24/7 Emergency Communications

911 Emergency Communications; Eglon (WV); On-site; USD 40,000 - 60,000; Full time

Job summary

911 Emergency Communications in West Virginia seeks Fire Dispatchers for positions in Eglon. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, receive incident information, alert resources, and maintain radio contact with responding crews.

Candidates should be able to handle information, follow established plans, and work rotating shifts including nights, weekends, and holidays. A high school diploma is commonly required, with training provided by employers.

Qualifications

• High school diploma or equivalent commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Comfort with computer systems, accurate data entry, maps and radio communication; fire dispatch cert or EMS dispatch training may be required for some roles.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Attention to detail

Clear communication

Calm under pressure

Data entry

Education

High school diploma or equivalent

Tools

Computer systems

Maps

Radio communications

Job description

911 Emergency Communications in West Virginia seeks Fire Dispatchers for positions in Eglon. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, receive incident information, alert resources, and maintain radio contact with responding crews.

Candidates should be able to handle information, follow established plans, and work rotating shifts including nights, weekends, and holidays. A high school diploma is commonly required, with training provided by employers.