Fire Dispatch & Communications Specialist

911 Emergency Communications; Cape Girardeau (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Cape Girardeau, MO is seeking Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain radio communications with responding crews in a fast-paced environment.

The role requires organized information handling, clear radio communications, and strict adherence to established response plans.

Qualifications

• Clear radio communication skills.
• Accurate data entry.
• Ability to follow established response plans.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Organizational skills

Computer literacy

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Cape Girardeau, MO is seeking Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain radio communications with responding crews in a fast-paced environment.

The role requires organized information handling, clear radio communications, and strict adherence to established response plans.