Emergency Fire Dispatcher (24/7) - Communications Pro

Emergency Telecommunicator Services; Mendota Heights (MN); On-site; USD 50,000 - 62,000; Full time

Job summary

Emergency Telecommunicator Services in Mendota Heights, MN is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain ongoing communication with responding crews.

This role requires organized information handling and clear radio communication, ensuring incident details stay current while following established response plans and directions from authorized personnel.

Qualifications

• High school diploma or GED commonly required.
• Fire dispatch training or certification may be required for some assignments.
• Comfort with computer systems, maps and radio communication is important.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Communication

Multitasking

Radio communication

Education

High school diploma or GED

Fire dispatch training

Tools

Computer systems

Maps

Job description

Emergency Telecommunicator Services in Mendota Heights, MN is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain ongoing communication with responding crews.

This role requires organized information handling and clear radio communication, ensuring incident details stay current while following established response plans and directions from authorized personnel.