Fire Communications Dispatcher – Critical Incidents

County Emergency Communications; Cleveland (OH); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in Cleveland, OH is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communications with responding crews.

Roles require organized information handling, clear radio communication, and adherence to established response plans under supervision. Dispatch certification or related training may be required for certain postings.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or equivalency

Job description

County Emergency Communications in Cleveland, OH is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communications with responding crews.

Roles require organized information handling, clear radio communication, and adherence to established response plans under supervision. Dispatch certification or related training may be required for certain postings.