Emergency Fire Dispatcher — 24/7 Incident Communications

Emergency Telecommunicator Services; Cleveland (MO); On-site; USD 40,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services in Cleveland, MO, seeks dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident information, verify locations, alert units, and maintain radio communications.

The role emphasizes precise data entry, adherence to response plans, and collaboration with responding crews. Training is provided; certification in fire dispatch or EMS may be required for certain assignments.

Qualifications

• High school diploma or GED required.
• Experience with radio communication and incident documentation.
• Familiarity with computer systems and data entry.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Attention to detail

Maps reading

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Cleveland, MO, seeks dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident information, verify locations, alert units, and maintain radio communications.

The role emphasizes precise data entry, adherence to response plans, and collaboration with responding crews. Training is provided; certification in fire dispatch or EMS may be required for certain assignments.