Fire Communications Dispatcher – 24/7 Public Safety

County Emergency Communications; Henderson (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee support services

Job summary

County Emergency Communications in Henderson, NC, is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers manage incident information, alert resources, and maintain radio communications with responding crews.

Roles require organized information handling and clear radiocommunication, with assignments covering all hours, shifts, weekends, holidays, and major incidents as needed.

Qualifications

• High school diploma or equivalent required; some agencies offer entry-level instruction.
• Experience with computer systems, accurate data entry, maps, and radio communication is preferred.
• Fire dispatch certification or emergency management coursework may be required for specific assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Map reading

Computer literacy

Education

High school diploma

Job description

County Emergency Communications in Henderson, NC, is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers manage incident information, alert resources, and maintain radio communications with responding crews.

Roles require organized information handling and clear radiocommunication, with assignments covering all hours, shifts, weekends, holidays, and major incidents as needed.