Fire Alarm Technician - Richmond, VA

Convergint; Virginia; On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Fire Alarm Technician, where you'll be integral to installing and servicing fire alarm systems. This role offers a dynamic environment that fosters personal and professional growth, allowing you to develop your technical skills while ensuring customer satisfaction. With a commitment to inclusion and a positive workplace culture, you will be part of a team that values integrity and accountability. Enjoy a variety of benefits, including competitive salary, health plans, and opportunities for advancement. If you're passionate about technology and eager to make a difference, this is the perfect opportunity for you!

Benefits

Company Holidays and Paid Time Off

Fun & Laughter Day Off

Medical, Dental & Vision Plan

Life Insurance & Disability Plan

Wellness Program

401K Matching Plan

Colleague Assistance Program

Tuition Reimbursement

Vehicle Reimbursement Plan

Corporate Social Responsibility Day

Qualifications

• High School diploma or equivalent experience required.
• NICET Level II certification in Fire Alarm Systems is needed.

Responsibilities

• Install, program, and service fire alarm systems with guidance.
• Consult with engineering to resolve unusual system problems.
• Ensure compliance with fire codes and standards.

Skills

Customer Service

Fire Alarm Systems

Electronics Knowledge

Mechanical Aptitude

Blueprint Interpretation

Problem Solving

Education

High School Diploma or GED

Associate Degree in Electronics

Tools

Standard Test Instruments

Hand Tools

Job description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Fire Alarm Technician to join our amazing culture. In this role, you will install, program, perform system start-up/check-out, testing/commissioning, customer training and all associated documentation on assigned projects including small or less complex projects. As a Fire Alarm Technician, you are a part of a dynamic team that allows you to grow as Convergint grows.

Who You Are

You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Fire Alarm Technician.

What you’ll do with “Our Training and Your Experience”

• Installs, programs, tests, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation with guidance as needed.
• Familiar with basic blueprints, schematics, manuals, and other specifications to determine installation procedures unassisted.
• Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools.
• Basic understanding of building, mechanical, sprinkler and fire codes.
• Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions.
• Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.
• Consult with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
• May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
• Executes many of the technical aspects of multiple projects with varying timelines and budgets including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support.
• Identifies potential project risks, communicates to appropriate parties and assists in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
• Works with Fire Alarm Designer to ensure fire alarm system meets all relevant codes and standards.
• Achieve NICET Level II certification in Fire Alarm Systems.
• Acquire low voltage electrical license.
• Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope and identifies ways to continuously improve customer satisfaction.
• Performs other duties and responsibilities as requested or required.

What You’ll Need

• Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
• Ability to convey complex subject matter to a non-technical audience.
• Willing to learn technical skills and/or experience related to fire alarm systems, and/or electronic security systems.
• To be a self-starter and work well with direct supervision.
• Experience terminating, programming, and commissioning small or less complex fire alarm systems.
• Basic understanding of electronics, including Ohm’s Law.
• Solid mechanical and electrical aptitude.
• To be driven to achieve necessary certifications/licensing related to products, industry, and city/state.
• A valid driver’s license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required.

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

• Company Holidays and Paid Time Off
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan
• Corporate Social Responsibility Day
• And much more…

Requirements:

Education: High School/GED or equivalent experience

Licenses & Certifications:

• Local/State Electrical Apprenticeship card (where applicable)

Preferred Experience: (but not required):

• Associate degree in Electronics or related field including equivalent military experience
• 1-3 years relevant field service
• NICET Level I – Fire Alarm Systems
• EST4 Certification

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.