Fire Alarm Service Technician 2 is responsible for conducting in-depth inspections, advanced troubleshooting, and comprehensive repairs of fire alarm systems.
Essential Functions and Responsibilities
- Conduct detailed inspections and thorough testing of fire alarm systems per NFPA 72, identifying and resolving complex issues.
- Utilize advanced troubleshooting techniques to diagnose and repair intricate problems in fire alarm systems, including VESDA systems and interconnected components such as elevators, HVAC shutdown, fire doors, and smoke control.
- Maintain accurate documentation of service activities, including diagnostics, repairs, and system upgrades, and complete testing reports in a timely manner.
- Provide technical support to junior technicians and collaborate with team members to ensure high-quality service delivery.
- Respond promptly to service calls, emergencies, and system failures, restoring system functionality while upholding safety protocols and company policies.
- Assist in the installation, maintenance, and upgrade of various fire alarm systems, including Notifier, Siemens, Edwards, Gamewell, Honeywell, Firelite, etc.
- Perform site surveys for potential preventive maintenance inspections and fire alarm system modifications, preparing labor estimates and material requirements.
- Stay updated on industry advancements, regulations, and best practices to ensure compliance and optimize system performance, while pursuing and maintaining industry certifications.
- This list is not exhaustive; other duties may be assigned as needed.
Minimum Qualifications
- High school diploma with five years of related experience, or a two-year technology degree with three years of related experience.
- NICET Fire Alarm Systems Level II certification or passing NICET II exam within 90 days of employment.
Additional Requirements
- Subject to a customer background check.
- Up to 15% travel across the United States.
- High level of attention to detail and professional work ethic.
- Commitment to excellence and high-quality work.
- Knowledge of NFPA 72 and OSHA requirements.
- Ability to work effectively under stress.
- Desire to enhance skills and assume more responsibilities.
- Strong communication skills with customers, field personnel, office staff, and subcontractors.
Physical Requirements
- Lift at least 100 pounds at one time and 60 pounds for extended periods.
- Relocate a 12-foot stepladder without assistance.
- Work at heights up to 60 feet, climbing and maintaining balance on scaffolds, lifts, and ladders.
- Perform routine physical activities including walking, climbing, lifting, squatting, crawling, kneeling, pushing, pulling, and reaching overhead.
- Good vision (corrected if necessary), color vision, hearing, and ability to communicate in English.
- Use standard ladders safely while carrying tools.
- Recognize problems or potential issues, applying general rules to specific problems.
- Identify relationships among seemingly unrelated events.
- See details clearly at close range.
- Understand spoken information and ideas.
- Work overtime as directed.
- Pass background checks and drug screenings.
- Possess a valid driver’s license with a good driving record.
- Report to work reliably, work well with others, and maintain safety standards.
- Have reliable transportation to various job sites.