Fire Alarm Technician

Impactfireservices; Southborough (MA); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their fire protection team. This role offers the chance to learn and grow within a supportive environment, focusing on fire alarm systems and safety. With a commitment to mentorship and training, you will work alongside skilled professionals while ensuring compliance with safety standards. The company values teamwork and offers competitive benefits, including a sign-on bonus, making it an exciting opportunity for those looking to advance their careers in fire protection. Join a company that prioritizes employee development and community safety.

Benefits

Competitive compensation

Weekly pay cycle

Healthcare benefits

Dental and vision insurance

Paid time off and holidays

Company paid disability

401(k) company match

Robust training opportunities

Apprenticeship programs

Collaborative culture

Qualifications

• 3-5 years of fire alarm experience in the fire protection industry.
• Journeyman Electrician or Massachusetts Class D Electrical License required.

Responsibilities

• Install, service, and maintain fire alarm systems per regulations.
• Coordinate with fire departments for installations and emergency calls.

Skills

Journeyman Electrician

Fire Alarm Systems Knowledge

Customer Service Skills

Blueprint Reading

Teamwork

Strong Work Ethic

Education

Massachusetts Class D Electrical License

NICET Certification

Tools

MS Excel

MS Word

iPhone/iPad Apps

Job description

Posted Monday, April 14, 2025 at 4:00 AM

Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA.

At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.

Why work with us?

At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success.

Benefits of joining Impact Fire Services

When you join Impact Fire you will receive:

• Competitive compensation
• Pay is on a weekly cycle, every Friday
• Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
• Company paid short and long-term disability
• Immediately vested in our 401(k) company match
• Exceptional guidance and support from our managers
• Collaborative culture & environment
• Robust training opportunities with company reimbursement upon achieving required licensing
• Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
• Opportunity to work alongside some of the best talent in the fire protection industry

Reporting to the Fire Alarm Manager, this position is responsible for providing inspections, installations, and service on a variety of fire alarm devices and fire suppression systems according to company standards and as required by National, State or Local codes. The Technician will be expected to meet weekly service and productivity goals. The Technician will work with the Company to obtain local city listing agents. The Technician is also responsible for maintaining a clean, well-organized vehicle and ensuring a safe environment for themselves, co-workers and customers.

Position is located out of our Southborough District Office.

$3,000 Sign-On-Bonus based on experience!!!

Responsibilities include:

• Service, install, perform maintenance, and troubleshoot on a variety of fire alarm systems in accordance with federal, state, and local requirements.
• Read fire alarm data sheets, system manuals, blueprints as required.
• Coordinate installations with fire departments and handle necessary records for notification of emergency calls.
• Work safely and responsibly to avoid injuries, damage to property, loss of unused materials and clean up installation debris.
• Meet daily/weekly service and productivity goals.
• Serve as a mentor and share knowledge/experience with others.
• Perform administrative duties including completing service acknowledgements, NFPA Record of completion documents and other supporting documentation.
• Maintain a fully stocked company vehicle in order to provide the best customer service with as few return trips as necessary.

Qualifications include:

• Journeyman Electrician or Massachusetts Class D Electrical License required
• Minimum 3-5 years related fire alarm experience either in the fire protection industry or the commercial customer service business.
• NICET or equivalent training from manufacturers or institutions.
• Working knowledge of NFPA 72.
• Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics and operational/product manuals.
• Proficiency with using PCs including working knowledge of MS Excel / Word as well as iPhone/iPad apps.
• Ability to work flexible hours including weekends to meet customer requirements.
• A strong work ethic and professional appearance.
• Ability to work within a team environment.
• Strong working knowledge of NFPA codes.
• Possess a valid driver’s license and driving record that meets company requirements.

Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.

We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.

Employment with an Equal Opportunity Employer (EOE) including disability/veterans.