Fire Alarm Technician

Custom Alarm; Rochester (MN); On-site; USD 85,962,000 - 157,597,000; Full time

Benefits offered by this job

Company Vehicle (paid drive time)

Paid Cell Phone

On the Job Training and Development

Education Assistance

Employer Paid Certificates

Company Paid Clothing

License Incentives

Safety Footwear Benefit

Prescription Safety Glasses Benefit

Provided tools

Job summary

Custom Alarm in Southeast Minnesota is seeking a Fire Alarm Technician to install, test, and service life-safety systems. You will work under a Project Manager, applying electrical theory and field knowledge to ensure code-compliant installations and effective customer training.

Minimum two years of related experience, plus a PLT license and NICET II, are required. Strong communication, organization, and computer skills will help you succeed in a hands-on, safety-focused environment.

Qualifications

• Two years relatable experience required.
• PLT license required.
• NICET Level II required.

Responsibilities

• Install, test, and inspect fire alarm systems to meet code.
• Provide customer training on system operation.
• Assist customers with technical questions about operation.
• Promote system upgrades and enhancements.
• Complete installation documentation, diagrams, and timecards accurately.

Skills

Strong communication

Mechanical aptitude

Customer service

Organization

Computers & tools

Education

High School Diploma or GED

Power Limited Technician License (PLT)

NICET Level II

Tools

AutoCAD

Bluebeam

Microsoft Office

PDF tools

Job description

Why work for Custom Alarm?

Ready to build a career protecting lives and property? We’re looking for a skilled and detail-oriented Fire Alarm Technician who takes pride in quality workmanship, problem-solving, and ensuring code-compliant life safety systems. In this role, you’ll install, test, and support fire alarm systems that make a real difference in the safety of our communities. You’ll join a supportive, family-oriented team where you’re valued as more than just a number. We believe in doing the right thing, continuous learning, and delivering exceptional customer service, while still enjoying the work and celebrating success together. If you’re ready to get hands‑on with modern fire alarm technology and help keep SE Minnesota safe, one system at a time, we’d love to hear from you.

A Day in the Life at Custom Alarm:

• Reports to: Fire Alarm Project Manager
• Hours: Full-Time/Hourly
• Location: Southeast Minnesota
• Company Size: 70 employees
• Pay Range: $30.00-$55.00 (starting wage is based on a number of considerations including; education, certifications, related experience, etc.)

The Main Responsibilities

Fire Alarm Technicians take day-to-day direction from their Project Manager. Apply electrical and electronic theory and related job knowledge to install, test, repair and modify electronic equipment. Conduct day-to-day interactions with customers and coworkers in a manner that exemplifies and supports the Core Values of Custom Alarm.

• Install, test, and inspect fire alarm systems to meet code; provide customer training.
• Assist customers with technical questions on system operation.
• Promote system upgrades and enhancements.
• Complete all installation documentation, diagrams, and timecards accurately and promptly.
• Maintain assigned tools, inventory, and any company vehicle in good condition.
• Participate in the rotating on-call schedule for after-hours service.
• Follow all safety regulations and recommend improvements as needed.
• Attend required training and maintain all necessary certifications and licenses.
• Support service and installation teams as needed.

What We Look For in a Candidate:

Education

• High School Diploma or GED

Required Education, Experience, and Certifications:

• Minimum of two years relatable experience
• Power Limited Technician License (PLT)
• NICET Level II

Beneficial Education and Certifications (not required for consideration)

• Electronics Degree or equivalent low‑voltage experience
• NICET Level III

Additional Skills and Abilities

• Positive attitude with a desire to learn and grow.
• Strong mechanical aptitude and ability to use tools and equipment.
• Clear written, verbal, and listening communication skills.
• Excellent customer service for both internal and external customers.
• Able to work independently and as part of a team.
• Strong organizational skills.
• Proficient with computers and applications (Microsoft, PDF tools, Bluebeam, AutoCAD).
• Strong work ethic and planning skills to complete projects on time.

Physical Demands

• The physical demands described must be met to successfully perform the essential functions of this job. Frequent standing and walking; extended sitting when traveling.
• Stooping, kneeling, crawling, and climbing ladders/stairs required.
• Regular work at heights up to 25 ft; occasional work up to 50 ft.
• Lifting/carrying/pushing/pulling items such as ladders, wire spools, and boxes (typically up to 50 lbs; occasionally 50–100 lbs).
• Frequent overhead reaching and repetitive hand, wrist, and finger motions.
• Strong audio, visual, verbal abilities and accurate color vision for wiring identification.
• Daily driving of a company vehicle.
• Operation of lifts (genie/motorized) and power tools such as drills, saws, and meters.

Working Conditions

• Requires working in all environmental conditions (both indoors and outdoors) with some exposure to dust, insulation, noise, and heat or cold (MN weather)
• After hours work, out-of-town trips, or overnights are sometimes necessary

Other Requirements

• Regular, reliable attendance.
• Valid driver’s license with an insurable driving record.
• Employment contingent on passing a background check and drug test.

For the 9th year in a row, Custom Alarm is proud to be named one of the "Best Places to Work in Southeast MN” – an honor we deeply value. We believe that taking care of our employees allows them to deliver the best service to our customers. That's why we’re committed to offering a comprehensive benefits package, including a competitive salary, medical, dental, and life insurance, a matching 401(k), and additional perks to show our appreciation:

• Company Vehicle (paid drive time)
• Paid Cell Phone
• On the Job Training and Development
• Education Assistance
• Employer Paid Certificates
• Company Paid Clothing
• License Incentives
• Safety Footwear Benefit
• Prescription Safety Glasses Benefit
• Provided tools

Disability/EOE/Veteran