Fire Alarm Technician

Gilder Search Group; Raleigh (NC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Referral program

Relocation assistance

Apprenticeships

Boot reimbursement

Employee assistance program

10 paid holidays

NICET reimbursement

Tuition reimbursement

Uniforms provided

Job summary

Eagle Fire Inc. in North Carolina seeks a Fire Alarm Technician to test, repair, and inspect fire detection systems, delivering exceptional service to customers.

The role requires EST 3 or 4 certification, knowledge of fire codes and standards, a valid driver's license, and the ability to lift up to 100 pounds and work from heights. On-site work may include overtime.

Join a team that offers relocation assistance, tuition reimbursement, and ongoing training in a growing life-safety field.

Qualifications

• Must have EST 3 or 4 certification.
• Practical knowledge of fire protection codes and standards.
• Excellent customer service skills.
• Valid driver's license and clean driving record.
• Positive, professional demeanor with adaptability and problem-solving abilities.
• Able to lift up to 100 pounds, work from heights over 10 feet, and fit into confined spaces.

Responsibilities

• Performs installation, programming, repair, testing, and inspection of fire detection and signaling systems on a scheduled basis.
• Follows manufacturer instructions, applicable codes/standards, and company policies.
• Schedules inspections with customers as required.
• Documents inspections for company, customer, authorities, and other entities.
• Communicates discrepancies and necessary repairs to company and customer.
• Ensures recommended repairs are completed.
• Markets EFI services to existing and potential customers.
• Trains Technician Trainees as assigned.
• Maintains commitments, may require overtime.
• Completes continuing education to maintain current certifications/licenses.
• Adheres to all company standards and procedures, including safety and substance abuse policies.

Skills

Customer service

Problem solving

Communication

Safety awareness

Education

EST 3-4 Certification

Job description

About Us

Since 1987, Eagle Fire Inc. has become a top-tier provider of comprehensive fire protection services, including fire sprinkler systems, life safety services, special hazards systems, fire alarm services, access control systems, fire protection systems management, and fire extinguisher sales and service. Our expertise caters to commercial, industrial, government, and mercantile facilities.

Join Our Growing Team

As we expand across VA, NC, SC, GA, AL, TN, and TX we’re enhancing scheduling consistency and ensuring faster customer response times. Join us for ample promotional growth and career advancement opportunities in the dynamic field of fire protection and life safety.

Benefits

In addition to standard benefits, new employees are eligible for Eagle Fire Perks:

• $2,000 Employee Referral Program
• Relocation Assistance
• Apprenticeship opportunities
• Boot Reimbursement (1x a year)
• Employee Assistance Program
• 10 Paid Holidays
• NICET Test Reimbursement
• Tuition Reimbursement
• Uniforms Provided

Job Description

The Fire Alarm Technician tests, repairs, and inspects fire detection systems. He or she must provide exceptional service to both internal and external customers.

Responsibilities

• Performs installation, programming, repair, testing, and inspection of fire detection and signaling systems on a scheduled basis
• Completes all services following manufacturer instructions, related codes/standards, and Company policies and procedures
• Schedules inspections with customers as required
• Provides documentation of inspections for Company records, customer records, authorities with jurisdiction, and any other entity required
• Communicates discrepancies, necessary system repairs, and other important issues to the Company and the customer
• Follows up to ensure that suggested repairs to systems are performed
• Markets EFI services to existing and potential customers
• Trains Technician Trainees as assigned
• Commits to work until obligations are met, which may result in overtime
• Completes continuing education necessary to maintain current certifications and/or licenses as required for position
• Adheres to ALL Company Standards and Procedures, including the Controlled Substances and Alcohol Standard

Qualifications

• MUST BE EST 3 OR 4 Certified
• Education, experience, and certification as specified in the job description (or equivalent combination)
• Has practical knowledge of fire protection codes and standards
• Excellent customer service skills
• Valid driver's license and acceptable driving record
• Positive and professional demeanor with the ability to handle change, resolve conflict, and solve problems as they arise with minimal direction
• Able to lift and move objects weighing up to 100 pounds, work from heights above 10 feet, and work in confined areas
• Able to stand for long periods of time and to lift, crouch, reach, handle, push, and pull

In compliance with the Drug-Free Workplace Act of 1988, we maintain a drug-free workplace and operate a Drug-Free Workplace program. Eagle Fire Inc. is an Equal Opportunity Employer.