Fire Alarm Technician

Fortis Fire & Safety; Knightdale (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid vacation and sick time

Company Paid Holidays

401(k) retirement plan with company 50

Medical, Dental, Vision insurance

Job summary

Fortis Fire & Safety is seeking a skilled Fire Alarm Service Technician in Knightdale, NC. The role targets candidates with hands-on experience in fire alarm systems who want to advance their careers in a safety-focused environment.

The role requires a minimum of 3 years of experience, knowledge of NFPA standards, and the ability to read blueprints. You will service and inspect systems, document work, and communicate clearly with customers in a busy nationwide company.

Qualifications

• 3+ years’ experience in installation, service, testing, and/or troubleshooting of fire alarm systems.
• Ability to read blueprints and electrical diagrams.
• Proficient with computers and smartphones (Windows, iOS, Android).
• Working knowledge of NFPA 72, NFPA 70, and current industry standards.
• Willingness to adjust hours for operational needs.
• Must meet driving eligibility with a valid license.

Responsibilities

• Troubleshoot, repair, and inspect fire alarm systems.
• Complete all paperwork for service and inspections.
• Maintain a clean and safe work environment and company vehicle.
• Work independently while upholding high workmanship standards.
• Communicate professionally with customers and deliver excellent service.
• Follow verbal and written instructions and document work performed.

Skills

Fire alarm experience

Read blueprints

Computers & smartphones

NFPA knowledge

Flexible hours

Valid driver’s license

Education

High school diploma or equivalent

Job description

We do not accept unsolicited resumes from third-party agencies. Resumes submitted without prior approval from our Talent Acquisition team will not be eligible for placement fees.

Company Overview

At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time.

We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LaMarco Systems, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide.

Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We’re dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.

Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes:

• Paid vacation and sick time
• Company Paid Holidays
• Additional paid time off for life events (e.g., jury duty, bereavement)
• Competitive compensation
• 401(k) retirement plan with competitive company match
• Medical, Dental, and Vision insurance
• Short-term/Long-term disability insurance
• Life Insurance
• Career Advancement Opportunities and more!

**This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process

Job Summary:

Diversified Systems, Inc. is currently seeking a skilled Fire Alarm Service Technician to join our team in Knightdale, NC. This role is ideal for candidates with hands‑on experience in fire alarm systems who are looking to grow their career in a dynamic and safety‑focused environment.

Essential Duties and Responsibilities:

• Troubleshoot, repair, and inspect fire alarm systems.
• Completion of all necessary paperwork associated with service and inspections
• Maintain a clean and safe work environment, including the company vehicle, and follow all company safety policies and procedures.
• Work independently while maintaining a high standard of workmanship.
• Communicate professionally with customers and deliver excellent customer service.
• Follow verbal and written instructions accurately and provide clear documentation of work performed.
• Possess and maintain basic hand tools and demonstrate familiarity with tools commonly used in the trade.

Required Skills & Qualifications

• Minimum of 3 years’ experience in installation, service, testing, and/or troubleshooting of fire alarm systems.
• High school diploma or equivalent
• Ability to meet company driving eligibility requirements, including holding a valid driver’s license and maintaining an acceptable motor vehicle record.
• Ability to read blueprints
• Proficient in the use of computers and smart phones, specifically Microsoft Windows, Microsoft Office, Apple iOS, and Google Android
• Working knowledge of NFPA 72, NFPA 70, and current industry standards.
• Ability to adjust work hours or shifts as needed for operational demands.

This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low‑voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel.

Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs. Employment is contingent upon successful completion of job‑related pre‑employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws.

Fortis Fire & Safety provides required federal, state, and local labor law notices to all applicants.

Applicants may review the following notices at any time:

Fortis Fire & Safety Inc. participates in E‑Verify. We use E‑Verify to confirm the identity and employment eligibility of all new hires. For more information, visit https://www.e-verify.gov