Fire Alarm Technician

Pye-Barker Fire & Safety, LLC; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Excellent pay

Medical, dental, vision

Company paid life insurance

Company paid short-term disability

401K with employer match

Paid vacation and company holidays

Training and Career Development

Company vehicle (if job applicable)

ALL In Ownership Plan for eligible FT

Job summary

Pye-Barker Fire & Safety, LLC is seeking a Fire Alarm Service Technician to independently service and maintain fire alarm systems in commercial, industrial, and construction environments. You will diagnose issues, interpret drawings, test equipment, and complete reports with accuracy, ensuring compliance with codes and company policies.

Ideal applicants have a high school diploma or equivalent, 3+ years in fire/life-safety tech, and knowledge of alarm components and troubleshooting.

Qualifications

• High school diploma or equivalent required.
• 3+ years in fire and life safety industry as a technician.
• NICET Level I or above preferred.
• Strong understanding of fire alarm systems and troubleshooting.
• Ability to work independently and manage tasks.
• Strong problem-solving and organizational skills.

Responsibilities

• Perform maintenance and service of fire alarm systems independently.
• Diagnose and troubleshoot system issues and implement corrective actions.
• Complete standard service calls without direct supervision.
• Interpret system drawings, specifications, and technical manuals.
• Use hand tools and testing equipment to perform required tasks.
• Ensure all work complies with applicable codes, standards, and company policies.
• Accurately complete service reports, documentation, and inspection records.
• Communicate effectively with customers, team members, and supervisors.
• Identify potential system deficiencies and recommend corrective actions.
• Maintain a clean and safe work environment on job sites.
• Provide guidance and support to entry-level technicians as needed.
• Travel to job sites as required.
• Perform work in commercial, industrial, and construction environments.
• Performs other duties as assigned by management.

Skills

Independent work

Troubleshooting

Customer communication

Fire alarm systems knowledge

Reading drawings/specs

Education

High school diploma or equivalent

NICET Level I or above preferred

Job description

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. The Fire Alarm Service Technician is a role responsible for independently performing core technical functions related to the service of fire alarm systems. This position is capable of completing standard service and maintenance tasks without direct supervision. The technician applies industry knowledge, troubleshooting skills, and best practices to ensure systems are operating in compliance with applicable codes and standards.

Essential Duties & Responsibilities

• Perform maintenance and service of fire alarm systems independently.
• Diagnose and troubleshoot system issues and implement corrective actions.
• Complete standard service calls without direct supervision.
• Interpret system drawings, specifications, and technical manuals.
• Use hand tools and testing equipment to perform required tasks.
• Ensure all work complies with applicable codes, standards, and company policies.
• Accurately complete service reports, documentation, and inspection records.
• Communicate effectively with customers, team members, and supervisors.
• Identify potential system deficiencies and recommend corrective actions.
• Maintain a clean and safe work environment on job sites.
• Provide guidance and support to entry-level technicians as needed.
• Travel to job sites as required.
• Perform work in commercial, industrial, and construction environments.
• Performs other duties as assigned by management.

Education/Qualifications

• High school diploma or equivalent required.
• Minimum of 3+ years of experience in the fire and life safety industry as a technician.
• NICET Level I or above preferred.
• Strong understanding of fire alarm systems, components, and troubleshooting methods.
• Ability to work independently and manage assigned tasks.
• Strong problem-solving and organizational skills.

If Driving Role: Must have a clean driving record and active driver's license.

Other Duties

Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

Performs other duties as assigned by management.

Physical Requirements

• Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.
• Ability to lift 50+ pounds.
• Exposure to varying conditions including heights, confined spaces, and active job sites.
• Ability to stand, walk, bend, kneel, and reach for extended periods.
• Work performed in commercial, industrial, and construction environments.

Benefits and Perks

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Our Commitment

Pye-Barker is built on four core values - customer-bias, trust, respect, and commitment - that serve as the north star for how we conduct business within our community and across our branches. As a group, we promise to do what's right by our customers, community, and one another, each and every day.

Our EEO Statement

Pye-Barker Fire & Safety is an Equal Opportunity Employer.

All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.

Since 1946, we have been an industry leader with a reputation for putting our customers and our people first.

We strive to serve our communities by keeping businesses, families, and neighbors safe from fire, life safety, and security risks. Our values serve as the foundation for our culture -they're how we treat our customers and each other.

We promise to make recommendations that are always in the best interest of our customers and provide service that's responsive and dependable, every time.

You can count on us to care for you - our customer - as we care for each other. We have the utmost appreciation for this industry and each other, and are proud to be working together to help our customers and neighbors protect what they've built. We're committed to quality craftsmanship, quick response and taking care of our team members and our customers like family.