Fire Alarm Technician

Thompson Safety; Broomall (PA); On-site; USD 60,000 - 85,000; Full time

Job summary

Thompson Safety is seeking a Fire Alarm Technician to install, test, inspect, service and repair fire alarm systems at customer sites. You will respond to emergencies, troubleshoot faults, and complete inspection and service reports while maintaining accurate records.

The role requires reading electrical schematics and familiarity with NFPA 72, NEC, and local codes. This on-site position emphasizes safety, reliability, and clear communication with customers and team members.

Qualifications

• Requires High School Diploma or GED; technical certifications in fire alarm systems are preferred.
• Strong communication and interpersonal skills essential for customer interactions.
• Solid understanding of fire alarm systems including installation, maintenance, troubleshooting and repair.

Responsibilities

• Travel to customer locations to install, service, and upgrade fire alarm systems.
• Respond to emergencies during or after hours to resolve safety concerns.
• Perform annual and semi-annual inspections of life-safety systems.

Skills

Communication skills

Interpersonal skills

Problem solving

Education

High School Diploma or GED

Fire alarm system certs (preferred)

Job description

Job Summary

The Fire Alarm Technician is responsible for the installation, testing, inspection, service, and repair of fire alarm systems. Respond to emergency and maintenance calls and troubleshoot/replace faulty devices to restore alarm panels to “normal condition ”. Complete inspection and service reports.

Supervisor y Responsibilities

• None

Essential Job Functions

• Travel to customer locations to perform installation, service, and upgrades of fire alarm systems.
• Respond to emergency situations during and after business hours to resolve safety concerns.
• Perform Annual and Semi-annual inspection of Life Safety Systems.
• Write and provide inspection/service reports on tested equipment and devices. Indicate any deficiencies or corrections that need to be made.
• Troubleshoot and diagnose faults or malfunctions in fire alarm systems and take appropriate actions .
• Perform system upgrades, modifications, and expansions as necessary.
• Collaborate with customers, contractors, and other team members to ensure efficient and effective installation and maintenance of fire alarm systems.
• Maintain accurate records of work performed, including service reports, inspection reports, and equipment inventory.
• Provide technical support and guidance to customers regarding fire alarm systems, including system operation, maintenance, and troubleshooting.
• Stay current with industry trends, codes, regulations, and technological advancements related to fire alarm systems.
• Adhere to safety guidelines and practices, both for personal safety and the safety of others.
• Performs other related duties as assigned .

Experience & Qualifications

• High School Diploma or GED required . Additional technical certifications or training in fire alarm systems is strongly preferred.
• Knowledge of basic electricity and the ability to read electrical schematics.
• Proven experience working as a Fire Alarm Technician is preferred.
• Willing to support training/development for entry-level candidates. Technical aptitude preferred.
• Solid Knowledge of fire alarm systems, including installation, maintenance, troubleshooting, and repair is preferred.
• Familiarity with relevant codes, regulations, and standards, such as NFPA 72, NEC, and local fire codes is preferred.
• Proficiency in reading and interpreting blueprints, schematics, and technical manuals is preferred.
• Strong problem-solving skills and the ability to diagnose and resolve issues efficiently.Excellent attention to detail and organizational skills.
• Strong communication and interpersonal skills to effectively interact with customers and team members.
• Ability to work independently and prioritize tasks effectively.
• Maintain a v alid driver's license and ability to pass a drug and background check.

Physical Requirements

• Regularly required to stand, walk, talk, hear and have full use of hands. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to wor k from a ladder, and in some case, a man-lift.
• Must be able to operate a motor vehicle and travel daily.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.