Fire Alarm Systems Inspector

Team Services Incorporated; Cincinnati (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic and customer-focused team as a Fire Alarm System Inspector! In this full-time position, you will ensure the safety and satisfaction of clients by performing inspections and responding to service requests across your territory. This role demands a dependable self-starter with strong communication skills and the ability to handle various tasks in a fast-paced environment. You will receive comprehensive training and support as you navigate your responsibilities, making a real difference in the lives of customers. If you're ready to take on a rewarding challenge in a vital industry, this opportunity is for you!

Benefits

Travel expense reimbursement

Flexible schedule

On-the-job training

Professional development opportunities

Qualifications

• Dependable self-starter with excellent communication and technical skills.
• Ability to work under pressure and manage multiple tasks efficiently.

Responsibilities

• Complete service requests efficiently while maintaining professionalism.
• Manage customer communications and document service calls thoroughly.

Skills

Excellent communication skills

Basic technical ability

Customer service orientation

Ability to handle pressure

Education

NICET Level I or II

Electrical/low voltage certification

Tools

Google Maps

Email and call management software

Job description

Job Title: Fire Alarm System Inspector

Salary: Hourly-Full-Time - $19.00 - $27.00

Job Summary: As a fire alarm system inspector, you will be responsible for the completion of service requests at various locations throughout your given territory. You will complete jobs to satisfaction while maintaining courteous and professional service to all customers. The technician must be dependable, a self-starter, and have a “Can Do” attitude to work efficiently in a fast-paced environment.

Job Duties/ Responsibilities:

1. Basic Technical Ability:
   • Knowledgeable in the use of basic hand tools to operate mechanical and/or electrical devices.
   • Use email, text, and call management software to help perform the job.
   • Follow procedures for verifying work completed, ensuring all paperwork is completed, and all job requirements are met.
   • Create routes, maps, and communicate job requirements for technicians.
   • On-the-job and/or classroom training will be provided.
2. Full-Time Position:
   • Full-time position with 40+ hours weekly available.
   • Responsible for meeting service calls in an efficient manner.
   • Identify emergencies and respond quickly to support and assist customers in need.
   • Ability to use geographical maps, Google Maps, and read/understand maps to schedule effectively.
3. Customer Service Oriented:
   • Manage incoming calls with customers and office staff.
   • Accurately keep thorough documentation of service calls.
   • Other duties as needed.

Job Qualifications & Requirements:

• NICET Level I or II a plus.
• Basic skills in computers/tablets are necessary.
• Excellent communication and listening skills are required.
• Must be able to work M-F 8:00 a.m.-5:00 p.m. and be flexible, willing to be placed on an “On-Call” rotation for after-hours support when needed.
• Ability to handle pressure, various tasks assigned, and meet deadlines.
• Ability to lift objects up to 50 lbs. and use a ladder up to 8-ft.
• Electrical/low voltage certification and/or construction background a plus.
• Travel: 100% of the time; travel expense reimbursement.

Apply: Please include your resume, references, and contact information to best reach you.