Fire Alarm Sr Field Service Technician

Honeywell; Acton (MA); On-site; USD 37,195 - 48,216; Full time

Job summary

Honeywell is seeking a Senior Field Service Technician to provide high-level technical support, troubleshoot complex issues, and ensure the optimal performance of fire alarm systems.

The ideal candidate will have a minimum of 2 years’ experience in a technical service role and strong troubleshooting skills. The position offers an annual base salary range of $27.00 - $35.00 hourly, with potential travel up to 100%.

Qualifications

• Minimum of 2 years of experience in a technical service or field service role.
• Strong technical knowledge and troubleshooting skills.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Perform periodic tests and yearly NFPA fire alarm inspections.
• Use tools to troubleshoot and resolve faults in fire alarm components.
• Program fire alarm control panels and integrated systems.
• Maintain detailed records of all inspections and service actions.
• Train customers on system operation and mentor junior technicians.

Skills

Technical knowledge

Troubleshooting skills

Ability to work independently

Customer-focused mindset

Tools

Multimeters

Hand tools

Job description

As a Fire Alarms Systems - Sr Field Service Technician here at Honeywell, you will have the opportunity to provide high-level technical support and service to our customers, ensuring the optimal performance of Honeywell products and systems. You will troubleshoot and resolve complex technical issues, perform maintenance and repairs, and provide training and guidance to customers and junior technicians. Your expertise and dedication will drive customer satisfaction and contribute to the success of our service operations.

Responsibilities

• System Testing & Inspections: Perform periodic tests and yearly NFPA fire alarm inspections to ensure operational readiness and compliance with safety regulations.
• Diagnosis & Repair: Use tools like multimeters and hand tools to troubleshoot and resolve faults in fire alarm components, including smoke detectors, pull stations, and notification devices.
• System Programming: Program various fire alarm control panels (FACPs) and integrated systems like EBI (Enterprise Buildings Integrator), ensuring they adhere to specific site plans and contract requirements.
• Documentation: Maintain detailed records of all inspections, tests, and service actions.
• Technical Guidance: Train customers on system operation and mentor junior technicians in fire safety standards and troubleshooting techniques.

Travel up to 100%.

Required Qualifications

• Minimum of 2 years of experience in a technical service or field service role
• Strong technical knowledge and troubleshooting skills
• Ability to work independently and manage multiple tasks

Preferred Qualifications

• Experience with Honeywell products and systems
• Customer-focused mindset
• Strong problem-solving and decision-making abilities
• Ability to train and mentor junior technicians

Compensation

The annual base salary range for this position is $27.00 - $35.00 hourly.