Fire Alarm Service Technician II

Century Fire Protection; Augusta (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

401(K) with Company Match

Job summary

Century Fire Protection in Augusta, GA, is seeking a Fire Alarm Technician responsible for inspecting, testing, and maintaining fire alarm systems. This role involves troubleshooting, documenting, and ensuring compliance with local codes while providing excellent customer service.

Ideal candidates will have significant fire alarm installation or service experience and possess a NICET Level II certification or the ability to obtain one. Benefits include medical, dental, vision, paid time off, and a 401(K) with company match.

Qualifications

• 3–5+ years of fire alarm service or installation experience required.
• Strong understanding of fire alarm systems and local codes.
• Ability to read and interpret wiring diagrams and specifications.

Responsibilities

• Perform inspections and maintenance of fire alarm systems.
• Troubleshoot and repair fire alarm panels and devices.
• Document corrective actions and communicate with customers.

Skills

Fire alarm service or installation experience

Troubleshooting

Customer communication

Mentoring

Education

High school diploma

NICET Level II in Fire Alarm Systems

Tools

Microsoft Office

Mobile service software

Job description

Summary

Responsible for performing inspection, testing, maintenance, and repair of fire alarm and life safety systems with limited supervision; ability to handle more complex troubleshooting, supports junior technicians, and serves as a knowledgeable field representative for customers and AHJ; works independently in the field, providing high‑quality service while maintaining strong customer relationships.

DIV. 17 Augusta, GA

Essential Duties and Responsibilities

• Perform inspections, testing, and maintenance of fire alarm systems in accordance with NFPA 72 and local codes.
• Troubleshoot and repair fire alarm panels, devices, and circuits.
• Diagnose and resolve system deficiencies and document corrective actions.
• Complete service reports, inspection forms, and deficiency documentation accurately and timely.
• Communicate system status, repairs, and code requirements to customers.
• Coordinate with service coordinators for scheduling and follow‑up work.
• Assist with training and mentoring Fire Alarm Technician I or Helpers.
• Maintain tools, test equipment, vehicles, and inventory.
• Follow OSHA regulations and company safety policies.
• Participate in on‑call rotation and emergency service response.

Education and/or Experience

High school diploma and 3–5+ years of fire alarm service or installation experience; NICET Level II in Fire Alarm Systems preferred (or ability to obtain) or required based on state; solid understanding of fire alarm systems, components, and troubleshooting; working knowledge of NFPA 72, NFPA 70 (NEC), and local AHJ requirements; ability to read and interpret wiring diagrams, plans, and specifications.

Computer Skills

Microsoft Office applications; proficiency with fire alarm panels, devices, and testing equipment; ability to use mobile service software, smartphones, and basic computer applications; familiarity with system manufacturers such as Notifier or equivalent preferred.

Physical Demands

Frequent standing, walking, climbing ladders, and working in confined spaces; ability to work at heights and in occupied buildings; ability to lift and carry up to 50 lbs.; field‑based role at commercial, industrial, and multi‑family properties; exposure to varying weather conditions, noise, and electrical environments; on‑call rotation and occasional overtime may be required.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Voluntary Life Insurance
• Short‑term & Long‑term Disability
• Paid Time Off
• Paid Holidays
• 401(K) with Company Match
• Employee Assistance Program
• Employee Relief Fund
• Supplemental Insurance including Critical Illness, Hospitalization & Accident

We support and hire Veterans and we are an Equal Opportunity Employer.