Fire Alarm Service Technician, Senior

Century Fire Protection; Duluth (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Voluntary Life Insurance

Short-term Disability

Long-term Disability

Paid Time Off

Paid Holidays

401(K) with Company Match

Employee Assistance Program

Employee Relief Fund

Supplemental Insurance: Critical Illus

Supplemental Insurance: Hospital/Never

Job summary

Century Fire Protection in Duluth, GA is seeking a senior Fire Alarm Technician with 5-7+ years of experience to independently inspect, test, troubleshoot, repair, and maintain complex fire alarm systems. You will serve as a technical expert, mentor junior technicians, and support service leadership with critical needs.

Ideal candidates hold NICET Level III/IV and have strong NFPA 72 and AHJ knowledge. Travel up to 25% and on-call rotation may be required.

Qualifications

• High school diploma and 5-7+ years of fire alarm service or installation experience.
• NICET Level III or IV in Fire Alarm Systems preferred (or ability to obtain).
• Advanced knowledge of NFPA 72, NFPA 70 (NEC), and local AHJ requirements.

Responsibilities

• Perform advanced inspections, testing, and maintenance of fire alarm systems in compliance with NFPA 72 and local codes.
• Troubleshoot and repair complex fire alarm systems, panels, networks, and devices.
• Diagnose system deficiencies, determine corrective actions, and complete repairs efficiently.
• Interface directly with customers, building owners, and AHJs regarding system performance and compliance.
• Complete detailed service reports, inspection documentation, and deficiency reports accurately and timely.
• Provide technical guidance and mentoring to Fire Alarm Technician I and II personnel.
• Assist with system upgrades, retrofits, and special projects.
• Support emergency service calls and on-call rotation as required.
• Maintain tools, test equipment, vehicles, and inventory.
• Ensure compliance with OSHA standards and company safety policies.

Skills

Fire alarm systems

Troubleshooting

Inspection/testing

Customer interface

Mentoring juniors

Education

High school diploma

NICET Level III/IV in Fire Alarm Systems

Tools

Fire alarm panels

Notifier devices

Testing equipment

Job description

Job Details

Job Location: Century Fire Protection Duluth - Duluth, GA 30096

Position Type: Full Time

Travel Percentage: Up to 25%

Div. 8 Duluth, GA

Summary

Responsible for independently performing advanced inspection, testing, troubleshooting, repair, and maintenance of complex fire alarm and life safety systems. This role serves as a technical expert, supports customers and AHJs, mentors junior technicians, and assists service leadership with complex or critical service needs.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Perform advanced inspections, testing, and maintenance of fire alarm systems in compliance with NFPA 72 and local codes.
• Troubleshoot and repair complex fire alarm systems, panels, networks, and devices.
• Diagnose system deficiencies, determine corrective actions, and complete repairs efficiently.
• Interface directly with customers, building owners, and AHJs regarding system performance and compliance.
• Complete detailed service reports, inspection documentation, and deficiency reports accurately and timely.
• Provide technical guidance and mentoring to Fire Alarm Technician I and II personnel.
• Assist with system upgrades, retrofits, and special projects.
• Support emergency service calls and on-call rotation as required.
• Maintain tools, test equipment, vehicles, and inventory.
• Ensure compliance with OSHA standards and company safety policies.

Education and/or Experience

High school diploma and 5-7+ years of fire alarm service or installation experience; NICET Level III or IV in Fire Alarm Systems preferred (or ability to obtain); advanced knowledge of fire alarm systems, components, and diagnostics; strong working knowledge of NFPA 72, NFPA 70 (NEC), and local AHJ requirements; ability to read and interpret complex wiring diagrams, plans, and specifications.

Computer Skills

Microsoft Office applications; proficiency with fire alarm panels, devices, and testing equipment; ability to use mobile service software, smartphones, and basic computer applications; familiarity with system manufacturers such as Notifier or equivalent preferred.

Physical Demands

Frequent standing, walking, climbing ladders, and working in confined spaces; ability to work at heights and in occupied buildings; ability to lift and carry up to 50 lbs.; field-based role at commercial, industrial, and multi-family properties; exposure to varying weather conditions, noise, and electrical environments; On-call rotation and occasional overtime may be required.

What's In It For You?

Century Fire Protection is one of the largest and most successful full-service fire protection companies based in the Southeast and we are still growing! There are a wide range of positions and countless opportunities for career growth. Each employee is empowered to do their job and serve our clients. There is no better place to work in the industry!

We believe our people are our biggest asset and as such, we offer comprehensive benefits, education, and training to ensure employees succeed and grow. Benefits include:

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Voluntary Life Insurance
• Short-term & Long-term Disability
• Paid Time Off
• Paid Holidays
• 401(K) with Company Match
• Employee Assistance Program
• Employee Relief Fund
• Supplemental Insurance including Critical Illness, Hospitalization & Accident

Build a Career that Burns Bright!

We support and hire Veterans and we are an Equal Opportunity Employer