Fire Alarm Service Technician

hillerexternal; New Jersey; On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Boot allowance

Job summary

The Hiller Companies, LLC is seeking a Fire Alarm Service Technician to inspect, test, maintain and repair fire alarm systems in accordance with NFPA codes and local regulations. The role emphasizes repair, maintenance, and expert customer guidance on-site at client locations.

Candidates should have a NJ alarm license, 4+ years of experience, and strong problem‑solving and communication skills. Travel to diverse client sites and a robust benefits package are included.

Qualifications

• High school diploma or equivalent required; technical training preferred.
• NJ license to install burglar alarms, CCTV and electronic access control is required.
• 4+ years of fire alarm installation, maintenance and repair experience in commercial/industrial settings.
• Knowledge of NFPA 72, building/fire codes, and blueprints interpretation.
• Clean driving record and ability to travel to client sites as needed.

Responsibilities

• Inspect, test, maintain, and repair fire alarm systems to NFPA standards.
• Prepare detailed inspection reports and non‑compliance notes for customers.
• Troubleshoot system malfunctions, wiring, devices and software and perform repairs.
• Respond to service calls, diagnose issues and restore function promptly.
• Coordinate with coordinators to optimize schedules and parts usage.
• Document service activities and create repair estimates with accuracy.

Skills

NJ license

4+ years experience

Fire alarm systems

Customer service

Reading blueprints

Safety compliance

Education

High School Diploma or equivalent

Technical/vocational training in fire alarm

Tools

NICET Certifications

Job description

The Hiller Companies, LLC has an immediate opening forFire Alarm Service Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.

Job Summary:

A Fire Alarm Service Technician is responsible for the inspection, testing, maintenance and repair of fire alarm systems in accordance with industry standards and regulations, with an emphasis on repair and maintenance. The Fire Alarm Technician plays a critical role in safeguarding lives and property by conducting thorough and detailed inspections, performing required maintenance & necessary repairs and providing expert advice to valued customers.

Pay Range:

$40.00/hour - $50.00/hour. The posted salary range reflects the anticipated hiring range for this position at the time of posting and is provided in accordance with applicable pay transparency laws. Actual starting pay will be determined based on job-related factors, including the candidate's qualifications, experience, skills, education, internal equity, geographic location (where applicable), and market considerations. Not all candidates will be hired at the top of the posted range.The posted range reflects base salary only and does not include any applicable bonuses, commissions, overtime, or the value of employee benefits. Eligible employees may participate in the Company's benefit programs, subject to the terms and eligibility requirements of each plan.

Key Responsibilities:

• Conduct routine inspections and testing of fire alarm components, including control panels, detectors, horns, strobes and annunciators, to verify proper operation
• Prepare detailed reports documenting inspection findings, test results and any related deficiencies or non-compliance issues observed, in accordance with NFPA codes and standards
• Troubleshoot system malfunctions and perform repairs as needed, identifying and resolving issues with wiring, circuitry, devices and software
• Respond promptly to service calls and emergency requests, diagnosing problems and implementing solutions to restore system functionality
• Conduct preventive maintenance activities, such as cleaning, calibration and battery replacement, to prolong the lifespan of fire alarm systems and prevent downtime
• Document all service activities accurately and thoroughly, including inspection reports, work orders, parts usage and customer notes, using the ServiceTrade operations platform
• Work closely with Deficiency Sellers to provide detailed inspection reports, materialneeds and other job-related notes, to prepare and deliver repair estimates in a timely manner, always ensuring customer satisfaction
• Interact professionally with clients to schedule work, discuss inspection findings, address any concerns or questions and provide recommendations for system upgrades or improvements
• Work closely with Service Coordinator(s) to optimize work orders, material requisitions and job scheduling, focusing on efficiency, productivity and customer satisfaction
• Maintain a clean and organized work environment, always adhering to safety guidelines, protocols and procedures

What We Are Looking For:

• High School Diploma or equivalent
• Technical or vocational training in fire alarm systems or related field preferred
• Must hold New Jersey license to install burglar alarms, CCTV, and electronic access control
• NICET Certifications strongly preferred
• State specific Fire Alarm licensing preferred, or ability to acquire
• Valid driver's license with a clean driving record and willingness to travel to client sites as needed
• 4+ years experience in the installation, maintenance and repair of fire alarm systems in commercial and industrial settings
• Solid understanding of fire alarm codes, standards and regulations, including NFPA 72 (National Fire Alarm and Signaling Code) and relevant building and fire codes
• Proficiency in reading and interpreting blueprints, schematics and technical manuals for fire alarm equipment
• Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues efficiently
• Excellent communication and customer service skills, with the ability to interact professionally with clients and team members
• Ability to work independently with minimal supervision and as part of a team in a fast-paced environment

Physical Requirements

• While performing the essential functions of this job the employee is regularly required to stand, walk, use hands to finger, handle or feel, reach with hands or arms, stoop, kneel, crouch or crawl, and is occasionally required to lift and/or move heavy objects
• Ability to lift and carry up to 50 pounds
• Comfortable working in various environments, including industrial facilities, commercial buildings and outdoor settings, which can potentially expose employees to noise, dust, heat stress, thermal stress, low light conditions, heights, etc.
• Capable of standing, walking, bending and kneeling for extended periods
• Ability to work at heights and in confined spaces as needed, which would require use of fall protection equipment and other safety devices
• Capable of using hand and power tools, including specialty tools resulting in cutting, grinding, drilling, fastening and other methods resulting in torque, vibration, noise, etc.

Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.

We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.

Most employee benefits start from the first day of employment, including:

• Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
• Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
• Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
• Career advancement potential within a growing company.

Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.