Fire Alarm & Security Manager

Summit Fire & Security; West Monroe (LA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Sign-on bonus up to $10k

Job summary

Summit Fire & Security is seeking a Fire Alarm & Security Manager to oversee the operations, profitability, and growth of the assigned area in Louisiana. The role requires expert knowledge of fire alarm systems, strong leadership, and proven financial management capabilities.

You will supervise inspections, services, and installations, manage P&L performance, and coordinate with Sales and Operations on scheduling and resource planning.

Qualifications

• 7 years Fire Life Safety Industry experience, specifically in Fire Alarm.
• NICET Level 1 Fire Alarm Certification required.
• Bachelor’s degree in Business or equivalent preferred.
• High School Diploma or equivalent, required.

Responsibilities

• Oversee fire alarm and security department including inspections, services, and installations.
• Manage financial performance per P&L statements and departmental revenue and overhead.
• Coordinate with management on financial progress, growth strategies, and human resources needs.
• Ensure safe, compliant job execution per local, state, and federal guidelines.
• Lead staff staffing, training, and performance reviews, including field supervision and ride-alongs.
• Oversee asset maintenance, material orders, scheduling, and invoicing practices.
• Coordinate with Sales and Operations to plan and schedule work.
• Promote continued education and certification for employees.

Education

High School Diploma or equivalent

Bachelor’s degree in Business or equivalent

NICET Level 1 Fire Alarm Certification

Job description

Job Summary

The purpose of the Fire Alarm & Security Manager position is to provide oversight of the overall management, operations, and financial performance for the assigned area(s). Perform consistently as a subject matter expert, to achieve communicated objectives to include profitability, growth, and overall performance metrics for assigned area(s).

• Oversight of the assigned fire alarm & security department including inspections & services & installations.
• Responsible for the financial performance, as indicated on Profit & Loss (P&L) statement(s) as well as departmental gross revenue, gross margin and overhead.
• Communicate and strategize with management about financial progress, growth strategies, human capital requirements and regular or irregular needs of the department.
• Ensure proper execution of internal workflow/paperwork, work in the field, quality assurance / quality control, and all work is performed in a safe manner within local, state, federal guidelines.
• Achieve departmental objectives through enhancement and improvements of operations and processes.
• Maintain proper staffing levels using company procedures and policies, in conjunction with bid projection and utilize Human Resources for talent requirements.
• Oversee proper use, maintenance and repair of company assets including equipment, tools, supplies, and fleet in coordination with corporate Purchasing and Fleet departments.
• Manage work performed within assigned area including spot checks, ride-a-longs and ongoing training
• Performance of spot checks of recent field work for the purpose of reviewing quality of services, compliance with codes & standards, and customer satisfaction.
• Performance of ride-a-longs with field Technicians for the purpose of training and improve customer care, quality control, work efficiency, work safety, product and service up-sales, and new customer cold calling.
• Review and track routes for each Technician and adjust when needed to approve route efficiency; train on how to schedule efficiently.
• Performance of monthly shop meetings with field and office staff: Safety Toolbox Talks.
• Attend and monitor install project meetings and other coordination meetings, as needed.
• Oversee coordination and execution of inspections and service jobs in assigned area.
• Lead coordination of final checkout/commissioning with AHJ, Owner, Architect/Engineer, General Contractor/Construction Manager, etc.
• Ensure correct and necessary communication of schedules, product/material, information, coordination of work, etc. is achieved between Sales and
• Operations to allow for planning and scheduling.
• Review the Shop’s material preparation, orders, job staging and tool preparation appropriate for job scheduling.
• Ensure proper use, maintenance and repair of tools, equipment and fleet are achieved.
• Manage material orders to regulate standard stock quantities in coordination with Purchasing department for order placement.
• Oversee communication of assigned area and Billing department for accurate and timely invoicing practices.
• As assigned, oversee the sales department with business development to achieve increased market share in the assigned area. Participate in quote presentation for legacy customers.
• Promote and coordinate continuing education and certification of employees.
• Perform Technician duties as necessary for overall goal achievement.
• Other duties may be assigned.

Job Description

• Sign-on bonus up to $10k

Job Summary

The purpose of the Fire Alarm & Security Manager position is to provide oversight of the overall management, operations, and financial performance for the assigned area(s). Perform consistently as a subject matter expert, to achieve communicated objectives to include profitability, growth, and overall performance metrics for assigned area(s).

Essential Job Duties

• Oversight of the assigned fire alarm & security department including inspections & services & installations.
• Responsible for the financial performance, as indicated on Profit & Loss (P&L) statement(s) as well as departmental gross revenue, gross margin and overhead.
• Communicate and strategize with management about financial progress, growth strategies, human capital requirements and regular or irregular needs of the department.
• Ensure proper execution of internal workflow/paperwork, work in the field, quality assurance / quality control, and all work is performed in a safe manner within local, state, federal guidelines.
• Achieve departmental objectives through enhancement and improvements of operations and processes.
• Maintain proper staffing levels using company procedures and policies, in conjunction with bid projection and utilize Human Resources for talent requirements.
• Oversee proper use, maintenance and repair of company assets including equipment, tools, supplies, and fleet in coordination with corporate Purchasing and Fleet departments.
• Manage work performed within assigned area including spot checks, ride-a-longs and ongoing training
• Performance of spot checks of recent field work for the purpose of reviewing quality of services, compliance with codes & standards, and customer satisfaction.
• Performance of ride-a-longs with field Technicians for the purpose of training and improve customer care, quality control, work efficiency, work safety, product and service up-sales, and new customer cold calling.
• Review and track routes for each Technician and adjust when needed to approve route efficiency; train on how to schedule efficiently.
• Performance of monthly shop meetings with field and office staff: Safety Toolbox Talks.
• Attend and monitor install project meetings and other coordination meetings, as needed.
• Oversee coordination and execution of inspections and service jobs in assigned area.
• Lead coordination of final checkout/commissioning with AHJ, Owner, Architect/Engineer, General Contractor/Construction Manager, etc.
• Ensure correct and necessary communication of schedules, product/material, information, coordination of work, etc. is achieved between Sales and
• Operations to allow for planning and scheduling.
• Review the Shop’s material preparation, orders, job staging and tool preparation appropriate for job scheduling.
• Ensure proper use, maintenance and repair of tools, equipment and fleet are achieved.
• Manage material orders to regulate standard stock quantities in coordination with Purchasing department for order placement.
• Oversee communication of assigned area and Billing department for accurate and timely invoicing practices.
• As assigned, oversee the sales department with business development to achieve increased market share in the assigned area. Participate in quote presentation for legacy customers.
• Promote and coordinate continuing education and certification of employees.
• Perform Technician duties as necessary for overall goal achievement.
• Other duties may be assigned.

Qualifications

The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

Education, Training, Certifications

• High School Diploma or equivalent, required.
• Bachelor’s degree in Business or equivalent, preferred.
• NICET or state specific certification, preferred.

Experience, Knowledge, Skill Requirements

• 7 years Fire Life Safety Industry experience, specifically in Fire Alarm, required.
• NICET Level 1 Fire Alarm Certification, required.