Fire Alarm Inspector

Convergint Technologies, LLC; Duluth (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

10 Company Holidays

Medical, Dental & Vision Plan

401(k) Matching Plan

Tuition reimbursement

Vehicle reimbursement plan or company vehicle

Job summary

Convergint Technologies, LLC is seeking an enthusiastic Fire Alarm Inspector to ensure the highest level of customer satisfaction. In this full-time role, you will be responsible for testing and inspecting fire-alarm systems across various locations in the Duluth area.

A solid foundation in fire safety and exceptional customer service is essential for this position, providing opportunities for growth and collaboration in a supportive environment.

Qualifications

• 1-2 years of relevant experience in fire alarm systems.
• Ability to travel locally to jobsites regularly.
• Exceptional customer service skills under pressure.

Responsibilities

• Test and inspect commercial fire-alarm systems.
• Report and identify issues in inspection.
• Ensure customer satisfaction during inspections.

Skills

Customer focus

Test and inspection skills

Mechanical aptitude

Verbal communication

Organizational skills

Education

High School/GED or equivalent experience

Tools

SOLO equipment

MS Office (Outlook, Word, Excel)

Job description

Overview

Convergint is looking for a full-time, enthusiastic, results driven Fire Alarm Inspector to join our amazing culture. In this role, you will assist with the testing and inspection of fire‑alarm systems in assigned buildings. You will help to identify and report any problems or deficiencies found in the systems you inspect. This is a customer‑facing role, one that is responsible for maximizing customer satisfaction, safety, and quality assurance on all assigned projects.

Responsibilities

• All colleagues are encouraged to participate in our Recruit Awesome People program, promoting a colleague‑first culture and referring top talent.
• Acts as the customer’s best service provider at all times, taking ownership of onsite projects including safety, quality, and performance.
• Test and inspect commercial fire‑alarm systems within assigned buildings.
• Use basic blueprints, schematics, manuals, and other specifications to determine testing procedures unassisted; may require assistance with more complex specifications.
• Interpret manuals, schematics, wiring diagrams, and equipment using knowledge of electronics and standard test instruments and hand tools.
• Operate systems to demonstrate equipment, commission new systems, analyze performance, and identify malfunctions.
• Identify and report problems or discrepancies found in the systems inspected.
• Perform all work in accordance with Federal, State, and local regulations as well as company health and safety policies and procedures.
• Ensure customer satisfaction with all inspections and testing.
• Monitor the fire‐alarm panel.
• Interact with building owners or building engineers prior to, during, and following completion of the testing process.
• Review reports and initiate next steps as necessary.
• Follow all company safety policies and procedures.
• Work closely with the Service Supervisor, Field Team Lead and/or Coordinators and assist in overall coordination of specific inspections; make recommendations regarding quality of work and potential changes in scope and identify ways to continuously improve customer satisfaction.
• Perform other duties and responsibilities as requested or required.

Qualifications

Who You Are:

You have a passion for providing world‑class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Fire Alarm Inspector.

What You’ll Need

• Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
• Solid test and inspection skills and experience with fire alarm systems, and/or electronic security systems.
• Self‑starter who works well with minimal supervision.
• Solid mechanical and electrical aptitude (e.g., hand and test tools such as SOLO equipment, screwdriver, wire stripper, crimper).
• Strong verbal, written and interpersonal communication skills.
• Solid organizational skills and ability to handle multiple projects simultaneously.
• Advanced computer skills including familiarity with MS Office applications (Outlook, Word, Excel) and proficiency in other relevant applications like Building Reports.
• A valid driver's license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required.

Company Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401(k) Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Requirements

Education: High School/GED or equivalent experience

Minimum Experience: 1-2 years relevant

Expert competency in the following areas:

• Fire Alarm Systems
• NFPA
• Other Specialized Systems

Preferred Experience:

• Relevant field service
• Certifications: Product‑specific certifications, Industry‑specific certifications and/or licenses, NICET, ESA, Building Reports Bootcamp, Bosch, EST, Fire‑Lite, Honeywell, Notifier, Silent Knight, Simplex, Vesda, and others.

Equal Opportunity Employer

Convergint is an Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.