Fire Alarm Systems Technician

Convergint Technologies, LLC; Austin (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plan

401K Matching Plan

Paid time off beginning at 13 days

Job summary

Convergint Technologies, LLC in Austin is seeking a full-time Fire Alarm Technician to install, program, startup, certify, and train customers on fire-alarm systems for small to mid-size projects.

You will join a team that emphasizes world-class service, safety, and growth, with on-site work, local travel, and ongoing training to advance your skills.

Qualifications

• Demonstrated customer-focused service mindset.
• Willingness to learn technical skills related to fire alarm and electronic security systems.
• Self-motivated with ability to work with minimal supervision.

Responsibilities

• Test, inspect, and service commercial fire-alarm systems within assigned buildings.
• Identify and report problems or discrepancies; complete necessary documentation.
• Provide customer instruction on system operation and routine inspections; ensure customer satisfaction.

Skills

Customer focus

Learn new skills

Self-starter

Mechanical aptitude

Electrical aptitude

Driver's license

Local travel

Education

High School/GED

Job description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Fire Alarm Technician to join our amazing culture. In this role, you will install, program, system start-up/check-out, certify, and customer train on assigned projects including small or less complex projects. As a Fire Alarm Technician, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Fire Alarm Technician.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you'll do with "Our Training and Your Experience"

• Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• Test, inspect, and service commercial fire-alarm systems within assigned buildings.
• Ensure required testing equipment and materials are on site for effective and safe testing and inspection process.
• Identify and report problems or discrepancies found in the systems you inspect.
• Complete required documentation including deficiency repair recommendations.
• Follow and maintain highly structured inspection schedules.
• Maintain complete and accurate documentation of all tests performed.
• Complete service ticket documentation before leaving customer site.
• Provide instruction to customer personnel regarding proper system operation and routine inspections.
• Interact with building owner or building engineer prior to, during, and following completion of the testing process.
• Ensure customer satisfaction with all inspections and testing.
• Review reports and initiate next steps as necessary.
• Follow all local, corporate, and OSHA safety procedures and policies.
• Complete assigned training and certification within time frames required for the position.
• Main train or assist less experienced colleagues on the job.
• Perform other duties and responsibilities as requested or required.

What You'll Need

• Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
• Willing to learn technical skills and/or experience related to fire alarm systems, and/or electronic security systems.
• To be a self-starter and work well with direct supervision.
• Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).
• A valid driver's license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required.

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Requirements:

Education: High School/GED or equivalent experience

Preferred Experience: (but not required):

• Relevant field service

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.