Fintech Teller: Customer-First Banking & Growth Path

Lead

Lee's Summit, Blue Springs (MO, MO)

On-site

USD 32,000 - 42,000

Full time

8 days ago
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Benefits offered by this job

Competitive pay
Health benefits
401k matching
Paid parental leave
Flexible vacation

Job summary

Lead Bank in the Kansas City metro area is seeking a Teller to join our community bank team. You will greet clients, handle transactions, and deliver outstanding service with accuracy and discretion.

The role supports a non-traditional, client-centric atmosphere with cross-training across financial products and a strong emphasis on regulatory compliance and teamwork. Hours: Mon-Fri 8:45am–6:00pm and rotating Saturdays; benefits include Medical/Dental/Vision/Life, 401k matching, paid leave, PTO,

Qualifications

  • Cash handling experience.
  • Client-first mentality.
  • Self-driven, proactive attitude.
  • Strong communication to understand client needs.
  • Comfort with outbound and inbound calls; proper phone etiquette.
  • Thrive in social environments and multitask effectively.
  • Detail-oriented with strong accuracy.
  • Develops professional client relationships and delivers care.
  • Shows curiosity and humility; growth mindset.
  • Team-oriented and collaborative.
  • Accounts for responsibilities and solves problems promptly.
  • Willing to rotate frontline tasks and support branch success.
  • Flexibility to work rotating Saturdays and extended hours.

Responsibilities

  • Deliver superior financial services to consumer and business clients.
  • Balance cash drawers, vaults, and ATMs; maintain accuracy.
  • Process mail and client/partner communications efficiently.
  • Assist in branch audits and compliance activities.
  • Handle transactions including check cashing, withdrawals, deposits, and loan payments; maintain confidentiality.
  • Report transaction data as required.
  • Follow BSA/AML, CIP/KYC, CTR, SAR requirements; escalate suspicious activity.
  • Learn Lead Bank product offerings and educate clients/new hires.
  • Adhere to operational and compliance policies and procedures.
  • Cross-train for Branch Banker role after Teller duties are mastered.
  • Perform other duties as assigned.

Skills

Cash handling
Client focus
Growth mindset
Communication
Phone etiquette
Social skills
Attention to detail
Client care
Curiosity
Team player
Accountability
Task rotation
Flexible schedule

Job description

Lead Bank in the Kansas City metro area is seeking a Teller to join our community bank team. You will greet clients, handle transactions, and deliver outstanding service with accuracy and discretion.

The role supports a non-traditional, client-centric atmosphere with cross-training across financial products and a strong emphasis on regulatory compliance and teamwork. Hours: Mon-Fri 8:45am–6:00pm and rotating Saturdays; benefits include Medical/Dental/Vision/Life, 401k matching, paid leave, PTO,

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