FinTech Implementation Lead — Hybrid (NYC)

10000 FactSet Research Systems Inc.; New York (NY); Hybrid; USD 112,000 - 140,000; Full time

Job summary

FactSet, a leading provider of financial data and analytics, is seeking a motivated Implementation Specialist to lead software deployments for hedge funds, asset managers, banks, and brokers. You will manage end-to-end projects, gather requirements, configure workflows, and deliver training, working with clients, product and engineering teams.

The role requires strong project management, technical aptitude, and excellent communication. Hybrid work in New York, with US work authorization.

Qualifications

• Bachelor's degree or equivalent experience.
• 3–5 years of experience in financial technology, software implementations, or client‑facing technical support.
• Strong analytical and problem‑solving skills.
• Excellent verbal and written communication skills.
• Experience managing multiple client projects simultaneously.
• Knowledge of SQL and relational databases.
• Strong technical aptitude with the ability to quickly learn new technologies.
• Ability to work collaboratively in a fast‑paced environment.
• Preferred Experience with an OMS, EMS, or PMS platform.
• Working knowledge of the FIX Protocol.
• Experience with Java and/or Python.
• Understanding of financial markets, trading workflows, and the investment management industry.

Responsibilities

• Manage end-to-end client implementation and onboarding projects.
• Gather business requirements and translate them into system configurations.
• Configure trading environments, user accounts, permissions, and workflows.
• Coordinate with brokers, custodians, and third‑party vendors throughout implementation.
• Partner with Product and Engineering teams to deliver client‑specific enhancements.
• Create functional documentation, implementation plans, and operational runbooks.
• Deliver onsite and virtual training sessions for traders, portfolio managers, operations, and compliance teams.
• Configure trade routing, end‑of‑day processing, and integration workflows.
• Build and maintain strong client relationships while providing post‑implementation support.
• Identify opportunities to improve client adoption and overall user experience.
• Manage multiple concurrent projects while meeting deadlines and maintaining high‑quality standards.

Skills

Project management

Client-facing

SQL

Analytical thinking

Communication skills

Multi-project coordination

Learning new technologies

Education

Bachelor's degree or equivalent experience

Tools

OMS

EMS

PMS

Java

Python

FIX Protocol

Job description

FactSet, a leading provider of financial data and analytics, is seeking a motivated Implementation Specialist to lead software deployments for hedge funds, asset managers, banks, and brokers. You will manage end-to-end projects, gather requirements, configure workflows, and deliver training, working with clients, product and engineering teams.

The role requires strong project management, technical aptitude, and excellent communication. Hybrid work in New York, with US work authorization.