FinOps Manager - AR Operations, FinOps Support Center - HQ2

Amazon; Arlington (VA); On-site; USD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking company as a FinOps Manager, where your leadership will drive operational excellence within the Accounts Receivable team. You will collaborate with cross-functional teams to enhance financial processes and ensure accurate reporting. This role emphasizes data-driven decision-making and customer service excellence, allowing you to make a measurable impact in a dynamic environment. With a commitment to innovation and continuous improvement, this position offers a unique opportunity to shape the future of finance operations while working in a vibrant and inclusive workplace. If you're ready to take your career to the next level, this is the perfect opportunity for you.

Qualifications

• 5+ years of experience in tax, finance, or related analytical fields.
• 3+ years of advanced proficiency in Excel and data analysis.

Responsibilities

• Lead an Accounts Receivable team to drive operational excellence.
• Execute accurate financial reporting and monitor key success metrics.

Skills

Program Management

Problem Solving

Communication Skills

Customer Service

Data Analysis

Education

Bachelor's Degree in Finance or Related Field

MBA or CPA

Tools

Excel

SQL

Job description

FinOps Manager - AR Operations, FinOps Support Center - HQ2

Job ID: 2866552 | Amazon.com Services LLC

We are Amazon’s Finance Operations Services organization (FinOps) and responsible for Amazon’s Accounts Payables (AP) and Receivables (AR) Teams. We ensure on-time, accurate payments, billings and collections on behalf of North American Business Channels. If motivating effective teams, raising the bar by diving deep into data, and driving process improvements are your key attributes, then Amazon’s Finance Operations Accounts Receivable team has the perfect role for you.

We are seeking a hands-on team leader to spearhead an Accounts Receivable team that drives operational excellence and delivers measurable business impact. The ideal candidate will have excellent program management, problem solving and communication skills and be effective interacting with technical and non-technical stakeholders at all levels. Candidate will work directly with customers and their management tools, processes, and mechanisms, as well as Amazon internal stakeholders and fulfillment operations to scale our growing business and address payment and billing questions and issues. This dive deep leader will also generate and leverage insights based on Amazon’s unique data and metrics to lead strategic discussions with Financial Operations business teams to support FinOps leaders on making informed decisions.

This role is based in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy-efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth, including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.

Key job responsibilities

1. Work hand-in-hand with cross functional team of accounts receivable (AR) analysts in collaboration with upstream business, operations and technology teams to integrate scalable end-to-end Order-to-Cash (O2C) and Procure-to-Pay (P2P) processes and solutions.
2. Set and execute business objectives; validate, monitor, and deliver on key success metrics, and execute on delivery roadmaps.
3. Partner with senior leaders to drive strategic initiatives for long-term success.
4. Execute accurate financial reporting and planning, tracking performance, and providing recommendations for corrective actions.
5. Obsess on customer service and train new hires to do the same by establishing the Amazon Day 1 Culture based on our Leadership Principles.
6. Systemically intake, escalate, triage, and resolve vendor payments, contracts, and issues.
7. Recognize escalation trends and identify underlying defects and root causes.
8. Leverage data from numerous databases and internal tools (using Excel, SQL, or other data management systems) to perform reporting and analysis.
9. Work across worldwide time zones as needed.

NOTE: This role requires working from the Arlington, VA Office, 5+ days per week.

BASIC QUALIFICATIONS

• 5+ years of tax, finance or a related analytical field experience
• 5+ years of directly managing and leading a team of 5+ members experience
• 3+ years of advanced proficiency in Excel (pivots, lookups, etc.) experience
• 3+ years of Accounts Receivable or Account Payable experience
• 3+ years of applying key financial performance indicators (KPIs) to analyses experience
• 3+ years of building financial and operational reports/data sets that inform business decision-making experience
• 3+ years of creating process improvements with automation and analysis experience

PREFERRED QUALIFICATIONS

• 4+ years of mentoring junior finance and/or business team members experience
• 3+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
• 3+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience
• 3+ years of working with senior staff (e.g. c-suite) experience
• MBA, or CPA

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.