Finnish-Speaking Transport Customer Expert in Greece

Employers from Greece; United States; Remote; USD 29,000 - 39,000; Full time

Benefits offered by this job

Relocation package

Fully paid training

Health insurance

Annual bonus (13th/14th salary)

Performance bonus

Job summary

Mercier Consultancy Group in Greece seeks Finnish-speaking Transportation Customer Experts to deliver high-level support for international freight and mobility services.

You will resolve complex inquiries, manage CRM logs, and collaborate with global teams to ensure precise scheduling and outstanding customer satisfaction. The position includes relocation assistance, paid training, and a competitive monthly salary with performance bonuses.

Qualifications

• Native or fluent Finnish (spoken and written) mandatory.
• Valid EU passport to work in the EU.
• Excellent communication skills and a customer-focused mindset.
• Ability to navigate multiple software platforms with attention to detail.
• Long-term growth mindset; experience in customer support or logistics is a plus.

Responsibilities

• Serve as the primary contact for Finnish-speaking clients in international transportation.
• Resolve complex inquiries on logistics, route planning, and transit schedules.
• Maintain high satisfaction by delivering empathetic and efficient solutions.
• Collaborate with international operations to streamline service delivery.
• Keep CRM records up to date with accurate documentation and support logs.
• Monitor transportation updates to provide real-time information.
• Contribute to improving customer service protocols in transportation.

Skills

Finnish language

Customer support

Logistics knowledge

Multitasking

Communication skills

Tools

CRM software

Job description

Mercier Consultancy Group in Greece seeks Finnish-speaking Transportation Customer Experts to deliver high-level support for international freight and mobility services.

You will resolve complex inquiries, manage CRM logs, and collaborate with global teams to ensure precise scheduling and outstanding customer satisfaction. The position includes relocation assistance, paid training, and a competitive monthly salary with performance bonuses.