Finnish-Speaking Customer Support Pro - Relocate to Greece

Mercier Consultancy; United States; Remote; USD 23,000 - 33,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Private Health Insurance

Monthly Performance Bonus

Two Extra Salaries per Year

Job summary

Booking.com in Greece is seeking a Finnish-speaking customer support specialist to assist travellers via phone, email, and chat, handling booking inquiries and account questions.

You will document interactions in internal systems and support customers with modifications and cancellations. Relocation is supported with a fully paid package, private health insurance, and added benefits to ensure a smooth transition to Greece.

Qualifications

• Finnish fluency at C1/C2 level is required.
• Experience in customer support across multiple channels.
• Ability to document interactions accurately in CRM/internal systems.

Responsibilities

• Provide professional Finnish-language customer support via phone, email, and chat.
• Assist customers with bookings, modifications, cancellations, and account questions.
• Accurately document customer interactions in internal systems.

Skills

Finnish fluency

Customer support

Multichannel support

CRM usage

Tools

CRM software

Job description

Booking.com in Greece is seeking a Finnish-speaking customer support specialist to assist travellers via phone, email, and chat, handling booking inquiries and account questions.

You will document interactions in internal systems and support customers with modifications and cancellations. Relocation is supported with a fully paid package, private health insurance, and added benefits to ensure a smooth transition to Greece.