Finnish Speaking Customer Support for Ride-Sharing App Department

PM Recruitment ES; Kentucky; Remote; USD 45,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Finnish Speaking Customer Support representative for their Ride-Sharing App Department. You'll assist clients, ensuring they have a smooth experience with ride-sharing services. This role requires fluency in Finnish and offers benefits including private health insurance and fully paid relocation packages. Join a dynamic team and help shape the future of transportation technology.

Benefits

Private Health Insurance

Training & Development

2 Extra Salaries Per Year

Fully Paid Relocation Package

Free Greek Lessons

Qualifications

• Fluent Finnish (written and spoken) is essential.
• Outstanding communication and interpersonal skills.
• Ability to work effectively in a remote setting.

Responsibilities

• Provide exceptional customer support to Finnish-speaking clients.
• Assist customers with inquiries regarding the ride-sharing app.
• Document customer interactions and maintain records in CRM.

Skills

Fluency in Finnish

Customer service commitment

Communication skills

Problem-solving skills

Job description

Overview

Join Our Ride-Sharing Revolution! Patrique Mercier Recruitment ES is excited to announce an opportunity for a Finnish Speaking Customer Support representative for our Ride-Sharing App Department! If you are fluent in Finnish and have a passion for technology and customer service, this role is perfect for you.

In this dynamic position, you will assist Finnish-speaking customers with inquiries related to our ride-sharing services, ensuring their experiences are smooth and enjoyable. Immerse yourself in the innovative world of transportation technology while being part of a supportive and engaging team. If you’re ready to help shape the future of ride-sharing, we would love to hear from you!

Your Responsibilities

• Provide exceptional customer support to Finnish-speaking clients via multiple communication channels.
• Assist customers with inquiries, concerns, and feedback regarding the ride-sharing app.
• Accurately document customer interactions and maintain records in our CRM system.
• Collaborate with team members to meet service goals and enhance overall customer satisfaction.
• Participate in ongoing training to remain informed about product updates and industry trends.

Requirements

• Fluency in Finnish (written and spoken) is essential. Your nationality and native language should be clearly stipulated in your C.V. and/or Cover Letter.
• A strong commitment to delivering excellent customer service.
• Previous experience in customer support is a plus but not mandatory.
• Outstanding communication and interpersonal skills.
• A proactive team player who thrives in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Ability to work effectively in a remote setting with excellent organizational skills.

Benefits

• Private Health Insurance
• Training & Development
• 2 Extra Salaries Per Year Fully Paid Training
• Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )
• Free Greek Lessons, discounts and other perks