Fingerprint Technician & Front Desk Administrator

Optimal Case Management; Williamsport (MD); On-site; USD 25,000 - 28,000; Full time

Job summary

Optimal Case Management is seeking a Fingerprint Technician in Boonsboro, MD, handling fingerprint collection and essential administrative support. The role includes front-desk duties, payment processing, and strict adherence to privacy and CJIS requirements.

The position requires a high school diploma or equivalent and at least one year of administrative experience, with preferred Maryland fingerprinting certification. This is a full-time, on-site role with a Monday–Friday schedule.

Qualifications

• High school diploma or equivalent.
• One (1) year of administrative support experience.

Responsibilities

• Utilizes biometric fingerprint technology, including capturing fingerprint data using LiveScan technology.
• Ensures compliance with data privacy regulations and security protocols related to biometric information.
• Communicates with the State of Maryland CJIS to accurately capture and process fingerprints.
• Collects payment using point of sale and online systems; processes refunds; protects payment forms.
• Receives guests and visitors as a front desk receptionist.
• Performs basic filing and record-keeping.
• Adheres to HIPAA, privacy, and confidentiality requirements; maintains security as outlined in policies.

Skills

70 WPM keyboard

Internet research

Appointments scheduling

Phone handling

Guest reception

Privacy & HIPAA

Discretion & judgment

Team coordination

Professional communication

Independent work

LiveScan maintenance

Fingerprint data collection

Contract management

Policy compliance

Education

High School Diploma or equivalent

Maryland fingerprinting certification (preferred)

Tools

LiveScan

Job description

Optimal Case Management is seeking a Fingerprint Technician in Boonsboro, MD, handling fingerprint collection and essential administrative support. The role includes front-desk duties, payment processing, and strict adherence to privacy and CJIS requirements.

The position requires a high school diploma or equivalent and at least one year of administrative experience, with preferred Maryland fingerprinting certification. This is a full-time, on-site role with a Monday–Friday schedule.