Fine Jewelry Sales Specialist (Seasonal) – Commission

Macy's; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Career development

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in the Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones and luxury brands while building lasting client relationships.

You will promote loyalty programs, assist with inventory and events, and ensure impeccable presentation of merchandise. Availability includes weekends and flexible shifts for full-time work.

Qualifications

• 1–2 years of customer-facing sales experience.
• Strong communication and active listening skills.
• Ability to educate customers on jewelry and warranties.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Educate customers on precious metals, gemstones, and luxury brands.
• Promote loyalty and warranty programs and assist with events.
• Ensure accurate stock presentation and shop cleanliness.
• Build lasting client relationships through consultative selling.

Skills

1-2 years experience

Customer service

Communication skills

Luxury product knowledge

Tools

POS system

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in the Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones and luxury brands while building lasting client relationships.

You will promote loyalty programs, assist with inventory and events, and ensure impeccable presentation of merchandise. Availability includes weekends and flexible shifts for full-time work.