Fine Jewelry Sales Pro - Seasonal, Commission Eligible

Macy's; Lone Tree (CO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Eight paid holidays

Job summary

Macy's is hiring a Fine Jewelry Sales Colleague to deliver exceptional service in our Jewelry and Watch area. You’ll apply expert product knowledge to help customers select pieces that celebrate life’s moments and build lasting client relationships.

You’ll promote loyalty programs, assist with inventory and events, and ensure secure, attractive presentation of merchandise while meeting sales goals and providing a welcoming shopping experience.

Qualifications

• Provides outstanding customer service in fine jewelry and watches.
• Demonstrates deep product knowledge to guide customers.
• Uses clienteling tools to build relationships and drive loyalty.
• Processes transactions efficiently using POS systems and digital tools.
• Participates in vendor trainings and events to stay informed.

Responsibilities

• Provide outstanding customer service in the Fine Jewelry and Watch Complex.
• Educate customers with expertise on precious metals, gemstones, and luxury brands.
• Promote loyalty and warranty programs to drive ongoing engagement.
• Support inventory, fulfillment, and merchandising presentation.
• Build lasting client relationships through consultative selling and hospitality.

Skills

Customer service

Product knowledge

Clienteling tools

POS tools

Digital shopping tools

Tools

Point-of-Sale systems

Job description

Macy's is hiring a Fine Jewelry Sales Colleague to deliver exceptional service in our Jewelry and Watch area. You’ll apply expert product knowledge to help customers select pieces that celebrate life’s moments and build lasting client relationships.

You’ll promote loyalty programs, assist with inventory and events, and ensure secure, attractive presentation of merchandise while meeting sales goals and providing a welcoming shopping experience.