Fine Jewelry Sales & Operations Associate

Macy's; Bay Shore (NY); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s in New York is seeking a Clerical colleague in the Fine Jewelry Department to process new merchandise and maintain records, delivering an exceptional customer experience. Full-time schedules typically involve 30+ hours weekly, with part-time options 12-24 hours, depending on business needs and availability.

This role supports sales and administrative tasks, including merchandise handling, transactions, audits, and shipments, in a dynamic environment with opportunities for learning and

Qualifications

• Flexible availability, including days, evenings, weekends and holidays.
• Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues.
• Enjoy working as part of a team, as well as independently.
• Resourceful and able to adapt quickly to changing priorities.

Responsibilities

• Acknowledge customers in a friendly and helpful manner.
• Use technology to complete sales transactions, perform audits, and process new receipts, damages, transfers and return-to-vendor merchandise.
• Merchandise jewelry cases for new products, season changes, special events and clearance sales.
• Pack customer sizing and repair orders for outbound shipment to the Jewelry Center.
• Organize and file shipping, receiving, customer sizing, repair, sales and return documentation.
• Assist in the inventory process and monitor supply levels.
• Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping and Buy Online, Pickup in Stores (BOPS).
• Maintain orderliness and cleanliness of jewelry counters and area.
• Adhere to Asset Protection and inventory control and compliance procedures.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Job description

Macy’s in New York is seeking a Clerical colleague in the Fine Jewelry Department to process new merchandise and maintain records, delivering an exceptional customer experience. Full-time schedules typically involve 30+ hours weekly, with part-time options 12-24 hours, depending on business needs and availability.

This role supports sales and administrative tasks, including merchandise handling, transactions, audits, and shipments, in a dynamic environment with opportunities for learning and