Fine Jewelry Sales Associate, Part-Time

LAGOS; Chevy Chase (MD); On-site; USD 18,000 - 28,000; Part time

Benefits offered by this job

3% commission on personal net sales

Paid sick days

Employee benefits and perks

Job summary

LAGOS is seeking a Part-Time Sales Associate in a luxury retail setting in Chevy Chase, MD. You will deliver personalized service, drive sales, and maintain brand standards while working within a talented team.

A 3% commission on personal net sales is earned in addition to base hourly pay, with paid sick days and benefits per policy. Responsibilities include greeting and assisting customers, achieving targets, managing inventory, and ensuring excellent visual merchandising.

Qualifications

• Minimum 2 years of sales experience in luxury, customer-centric environment.
• Proven ability to meet/exceed sales targets.
• Expertise in consultative selling, upselling, cross-selling.

Responsibilities

• Greet customers and assess needs to provide tailored advice.
• Maintain deep knowledge of products and brand information to answer questions.
• Consistently meet and exceed personal sales goals utilizing effective selling techniques.
• Build relationships with customers through follow-ups and excellent service.
• Process transactions accurately using the POS system.
• Uphold brand standards in displays and store presentation.
• Assist with receiving merchandise and replenishing stock on the floor.
• Contribute to a clean, organized store environment and teamwork.

Skills

Luxury retail experience

Consultative selling

CRM/clienteling

Upselling & cross-selling

POS proficiency

Excellent communication

Brand storytelling

Attention to detail

Impeccable presentation

Tools

POS systems

Job description

Compensation & Benefits

At LAGOS, our Part-Time Sales Associates earn a 3% commission on personal net sales, paid monthly, in addition to their base hourly pay. They are also eligible for paid sick days and additional employee benefits and perks, in accordance with applicable company policies and eligibility requirements.

Compensation & Benefits

At LAGOS, our Part-Time Sales Associates earn a 3% commission on personal net sales, paid monthly, in addition to their base hourly pay. They are also eligible for paid sick days and additional employee benefits and perks, in accordance with applicable company policies and eligibility requirements.

About Us

Since 1977, LAGOS has been a pioneer in fine jewelry, combining precious materials and expert craftsmanship to offer modern, iconic styles for men and women. The brand’s signature Caviar collections offer bold, unique styles that encourage personal expression.

Position Summary

As a Sales Associate, you are responsible for providing personalized customer service, maintaining brand standards, and driving sales by offering product knowledge, building customer relationships, and upholding store aesthetics. Your duties include greeting and assisting discerning customers, achieving sales targets, managing inventory, ensuring visual merchandising, and handling transactions. Also, you’ll stay current on product information and brand trends, contribute to a sportive team environment, and support operational integrity.

Essential Functions

• Greet customers, understand their needs, and offer tailored advice to enhance their shopping experience.
• Maintain in-depth knowledge of products, their features, and brand information to effectively answer questions and guide selections.
• Consistently meet and exceed personal sales goals by employing effective selling techniques and building strong customer relationships.
• Build and nurture productive, trust-based relationships with customers through follow-ups and excellent service.
• Process transactions efficiently and accurately, using the company’s point of sale system.
• Uphold brand standards by arranging displays, maintaining a neat and organized case line, and ensuring products are presented attractively.
• Assist with receiving new merchandise, replenishing stock on the sales floor, conducting stock counts, and reporting discrepancies.
• Contribute to a clean, organized, and inviting store environment by performing daily maintenance tasks and adhering to brand guidelines.
• Work effectively with fellow team members to achieve store goals and contribute to a positive and supportive work environment.
• Support security efforts by monitoring the sales floor for suspicious activity and adhering to loss prevention and company policies.
• Remain up-to-date on new products, trends, and brand developments to provide the most current and informed services

Key Performance Indicators

• Average Transaction Value
• Clienteling & CRM Engagement
• Repeat Client Retention
• New Client Acquisition
• POS & Inventory Accuracy

Qualifications

• A minimum of 2 years of prior sales experience in a luxury, customer-centric environment.
• Proven ability to meet and exceed individual sales targets.
• Expertise in consultative selling, upselling, and cross-selling in a sophisticated manner.
• Expertise in cultivating relationships with discerning customers via clienteling and CRM.
• Ability to tell the product’s story to connect with customers and build trust.
• Proficiency with POS systems and basic inventory procedures.
• Exceptional communication skills.
• Impeccable personal presentation.
• Attention to detail.
• Emotional intelligence and discretion.
• Adaptability and composure.

Success Profile

Success in this role is measured by the ability to consistently achieve and exceed individual and store sales goals; deliver an elevated, personalized luxury customer experience that builds trust, loyalty, and repeat business; develop and maintain strong client relationships through effective clienteling, follow-up, and CRM; demonstrate deep product and brand knowledge to confidently guide customers and communicate the story, craftsmanship, and value of LAGOS jewelry; represent the brand with professionalism, polished presentation, and discretion; maintain accurate and efficient POS, inventory, merchandising, and operational standards; contribute to a clean, organized, and inviting store environment; collaborate effectively with the team to achieve shared goals; and consistently uphold LAGOS brand standards while adapting to the needs of discerning customers and a fast-paced retail environment.

Equal Employment Opportunities

LAGOS is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin, or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

Other Duties

Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The Pay Range For This Role Is

21 - 23 USD per hour(Chevy Chase Bloomingdales )