Fine Jewelry Sales Associate - Full Time

Belk, Inc. & Belk eCommerce LLC.; Statesboro (GA); On-site; USD 19,000 - 30,000; Full time

Job summary

Belk, Inc. & Belk eCommerce LLC. is seeking a Fine Jewelry Associate to drive sales and deliver an exceptional customer experience through expert guidance in selecting fine jewelry.

You will build client relationships, participate in promotions and events, and provide service with an omnichannel mindset. This hourly role emphasizes teamwork, accountability, and passion for fashion and jewelry. If you thrive in a fast-paced environment and enjoy helping customers find the perfect piece, apply to

Qualifications

• Strong customer-service orientation and ability to build relationships.
• Ability to own tasks and drive store objectives.
• Comfort with technology (smartphones/tablets/Windows).

Responsibilities

• Demonstrate ownership, accountability, and initiative in achieving store objectives.
• Create memorable store experiences through building relationships with clients, vendors, and community.
• Build customer loyalty by delivering excellent service and tailored product recommendations.
• Execute promotions, events, and outreach to maximize performance and sales.
• Provide expert guidance on fine jewelry and omnichannel customer service.

Skills

Customer service orientation

Ownership & accountability

Communication skills

Technology savvy

Flexible schedule

Team collaboration

Physical stamina

Job description

The Fine Jewelry Associate drives sales and delivers a positive customer experience by providing excellent service through building client relationships and offering expert guidance in selection of fine jewelry merchandise. This role has a genuine enthusiasm for the fashion and jewelry industry, competitive drive, and confidence to excel in a commission environment. This is an hourly position.

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Build customer loyalty by delivering excellent service, utilizing clienteling tools, and offering tailored product advice and recommendations to meet client needs and preferences.
• Execute successful promotions, special events, trunk shows, and customer outreach to maximize performance and drive sales.
• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
• Enhance customer experience by suggesting fine jewelry service plans and offering additional services.
• Provide repair estimates, complete proper documentation, receive and prepare shipments, and provide minor repair assistance and cleaning services.
• Leverage training tools, use vendor resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, and expertise in the latest industry tips, accessory trends, and fine jewelry product offerings.
• Encourage repeat client interactions as a knowledgeable and trusted resource.
• Merchandise and replenish products timely.
• Maintain visual merchandising, signing, and fine jewelry caseline standards, aligning presentations with vendor and company directives.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and following security protocols and safety guidelines.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

We set trends through our merchandise and, more importantly, through the way we work. At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business. Time and time again, our associates are grateful for the opportunities they have to meet with Belk´s senior most leaders.

Diversity is about embracing our differences and realizing they are what makes us stronger. We believe in an inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop. We are on a mission to break down inequality and leverage our influence to make a position impact against racism every day. Above all else, here you’ll find opportunities to make huge impact. It´s the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights.

We are an Equal Opportunity Employer

Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination.

All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.

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