Fine Jewelry Sales Associate — Clienteling & Expert Service

brobstongroup.com - Jobboard; Newport Beach (CA); On-site; Full time

Job description

Summary

Sales Associate responsible for delivering exceptional customer service and driving sales in the fine jewelry department. The role requires expert product knowledge, personalized client engagement, and support of merchandising and inventory activities on the sales floor.

Responsibilities

• Greet and engage customers, assess needs, and provide personalized product recommendations.
• Demonstrate product knowledge of fine jewelry, gemstones, and metals to educate clients.
• Achieve individual and department sales goals through consultative selling and clienteling.
• Maintain merchandise presentation and assist with visual merchandising and inventory accuracy.
• Process transactions accurately using POS systems and handle cash and credit sales.
• Follow loss prevention procedures and maintain a secure sales environment.

Requirements

• High school diploma or equivalent; 2+ years of retail or jewelry sales experience preferred.
• Strong communication and interpersonal skills with a customer-focused approach.
• Proven ability to meet sales targets and build client relationships; clienteling experience a plus.
• Flexible availability to work evenings, weekends, and holidays as required.
• Basic math skills and experience operating POS systems.