Fine Dining Server

Mr. C Miami - Coconut Grove; Miami (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Paid time off

Parking

Meals

Job summary

A luxury hotel and Italian restaurant in Miami seeks a Server to ensure exceptional customer experiences. The ideal candidate enjoys hospitality, possesses excellent communication skills, and has at least one year of serving experience. The position offers a competitive wage along with benefits such as medical, dental, vision, and a 401(k). You will engage with guests, handle orders, and maintain a tidy dining environment, contributing to the hotel's high standards of service.

Qualifications

• Minimum one year serving experience required.
• Ability to obtain and maintain any required licenses or permits.

Responsibilities

• Take orders and serve food and beverages to customers.
• Ensure tables are clean and tidy before guests arrive.
• Maintain a friendly, courteous, and professional demeanor.

Skills

Good communication skills

Customer service orientation

Knowledge of the menu

Fast-paced work ability

Education

High school or equivalent

Job description

Are you a hospitality enthusiast searching for a new experience in South Florida and have a love for genuinely exceeding expectations? Bellini at Mr. C Coconut Grove is looking to hire a Server who constantly attends to customers’ needs in a friendly, welcoming way while taking and delivering their orders quickly and accurately with excellent customer service.

This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, and a 401(k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals.

WHO WE ARE

From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces and a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complemented by luxury accommodations and amenities.

YOUR ROLE AS A SERVER

We are looking for a competent Restaurant Server to take and deliver orders. You’ll be the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus, and serving food and beverages. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you. Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Provide friendly, courteous, and efficient service to all guests with eye contact, smiling, and maintaining proper posture.
• Take orders and serve food and beverage items to customers in a timely, enthusiastic and professional manner.
• Listen and respond to inquiries using a positive, clear speaking voice.
• Maintain extensive knowledge of the menu and offer suggestions of dishes in accordance to guests’ preferences.
• Able to safely transport hot and liquid items to and from the bar and kitchen areas.
• Maintain a clean dining room area.
• Anticipate and service the guests’ needs before requests are made.
• Follow proper time and attendance and uniform procedures.
• Able to ascertain a guest’s satisfaction and handle any problems which may arise and inform a Manager of the problem and how it was resolved.

OTHER REQUIREMENTS

• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
• Due to the cyclical nature of the industry, employees may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required.
• Upon employment, all employees are required to fully comply with Cipriani rules and regulations for the safe and effective operation of the facilities. Employees who violate organization rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS

• Respond quickly and properly in any restaurant emergency situation.
• Maintain an alert and attentive demeanor at all times in addition to remaining calm during periods of heavy business volumes.
• Maintain cleanliness in all areas of the dining room.
• The ability to perform other tasks or projects as assigned by Cipriani Management.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES

• Able to speak, read, write, and understand the primary language(s) used in the workplace.
• Good communication skills, both verbal and written.
• Able to learn and perform all essential job functions accurately and safely.
• Knowledge of the menu and beverage list and the ability to communicate clear suggestions to guests.
• Knowledge of the city, particularly tourist attractions, and the ability to provide clear directions to these attractions and facilities.
• Auditory and visual abilities to observe and detect signs of emergency situations.

PHYSICAL ACTIVITIES AND REQUIREMENTS

• Most work tasks are performed indoors. Temperature is moderated and controlled by facility environmental systems.
• Able to stand and exert well‑paced mobility for an extended period of time.
• Able to lift up to 25 lbs. on a regular and continuing basis.
• Able to bend, stoop, kneel, reach, push, pull, twist, walk, crouch, squat and stretch to fulfill tasks.
• Manual dexterity required to use and operate all necessary equipment.
• Verbal, auditory and visual interactions occur continuously in the process of communicating with guests, supervisors and other employees.

QUALIFICATION STANDARDS

• Education: High school or equivalent education preferred.
• Experience Required: Minimum one year serving experience required.
• Licenses or Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits.
• Grooming: All employees must maintain a neat, clean and well‑groomed appearance per Cipriani standards.

Equal Employment Opportunity.