Fine Dining Breakfast Supervisor at the Heirloom Room Creekside Restaurant & Bar - Gatlinburg

AATMOS in; Sevierville (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading dining establishment seeks a Restaurant Supervisor for their Heirloom Room Creekside Restaurant & Bar in Gatlinburg. This role involves training staff, ensuring excellent guest service, and managing restaurant operations to maximize profitability. The candidate should possess experience in the food service industry and have strong leadership skills.

Benefits

Health Insurance

Discounted Vision and Dental Insurance

Discounted Hotel Rooms

Paid Time Off / Vacation Pay

Sick Pay

Daily Pay with ZayZoon

Qualifications

• Experience in restaurant supervisory roles is preferred.
• Knowledge of food & beverage and POS systems.
• Ability to motivate staff and maintain high standards.

Responsibilities

• Oversee restaurant operations and maintain quality standards.
• Implement service strategies to exceed guest expectations.
• Conduct daily service briefings and training for staff.

Skills

Customer Service

Staff Training

Cash Management

POS System Operation

Inventory Management

Job description

Fine Dining Breakfast Supervisor at the Heirloom Room Creekside Restaurant & Bar - Gatlinburg (Food Services)

Position: Restaurant Supervisor

Job Summary:

As a Restaurant Supervisor, you will ensure that Servers, Bartenders, Server Assistants, and Hosts provide efficient and professional service to our guests. You will collaborate closely with the Restaurant Manager on staff training, shift lineups, associate development, and implementing customer service standards. You will act as a liaison between the wait staff and kitchen staff to ensure timely communication and proper timing for guest orders. Occasionally, you may need to assist in resolving guest complaints.

General Responsibilities:

• Assist the Restaurant Manager in overseeing overall restaurant operations, maintaining quality standards, and maximizing food and beverage profitability.
• Implement brand service strategies and initiatives to meet or exceed guest expectations.
• Maintain inventory levels to minimize waste and ensure the restaurant is prepared to serve customers.
• Enhance customer experience through quality service and product offerings.
• Motivate and encourage staff with a positive attitude.
• Operate POS systems securely and efficiently.
• Follow proper cash management procedures.
• Ensure all Front of House staff adhere to company conduct codes and SOPs.
• Conduct daily service briefings and ongoing food & beverage training sessions.
• Organize event setups and manage bookings for the day.
• Monitor staff breaks and timekeeping.
• Serve as Acting Restaurant (General) Manager in their absence.
• Perform other duties as assigned by management related to restaurant operations.

Benefits:

• Health Insurance
• Discounted Vision and Dental Insurance
• Discounted Hotel Rooms
• Paid Time Off / Vacation Pay
• Sick Pay
• Daily Pay with ZayZoon