Fine Dining Bartender at the Heirloom Creekside Restaurant & Bar - Gatlinburg

AATMOS in; Sevierville (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company seeks a Fine Dining Bartender at the Heirloom Creekside Restaurant & Bar in Gatlinburg, TN. Responsibilities include preparing high-end cocktails, providing exceptional customer service, and maintaining bar cleanliness. The ideal candidate should have thorough knowledge of drink preparation and excel in a dynamic, guest-focused environment.

Benefits

Health Insurance

Discounted Vision and Dental Insurance

Discounted Hotel Rooms

Paid Time Off / Vacation Pay

Sick Pay

Daily Pay with ZayZoon

Qualifications

• Extensive knowledge of cocktails, wines, spirits, and beverage pairings.
• Experience in high-end bar environments is preferred.

Responsibilities

• Prepare and serve high-end cocktails and beverages.
• Maintain cleanliness and sanitation of the bar.
• Upsell food and beverages to enhance guest experience.

Skills

Attention to detail

Customer service

Knowledge of cocktails

Time management

Team player

Job description

Fine Dining Bartender at the Heirloom Creekside Restaurant & Bar - Gatlinburg (Food Services)

Job Summary:
The role of the fine dining bartender is to provide an exceptional service experience, ensuring all guests are served beverages and food in a timely, friendly, and high-quality manner, following safety procedures for serving alcohol. The bartender should enrich the guests' experience and demonstrate genuine interest in their needs. They should possess extensive knowledge of cocktails, wines, spirits, and beverage pairings to enhance the menu experience.

General Responsibilities:
- Prepare and serve high-end cocktails, wine, whiskey, and bourbon.
- Stock the bar with sufficient alcohol, garnishments, glassware, and supplies.
- Check IDs to verify legal drinking age.
- Maintain cleanliness and sanitation of the bar.
- Upsell food and beverages.
- Follow Aatmos standards for Cost Per Pour to maximize profitability.
- Anticipate guest needs.
- Process guest checks and complete closing paperwork accurately and promptly.
- Clean and break down the bar, ensuring all equipment and workspaces are sanitized.

Specific Responsibilities:
- Use hotel software systems as per Aatmos SOPs.
- Have thorough knowledge of all menu items.
- Upsell offerings to guests.
- Prepare drinks to guests' satisfaction and Aatmos standards.
- Sanitize work areas and equipment.
- Prepare bar for subsequent shifts.
- Clean glassware, utensils, and equipment.
- Dispose of waste appropriately.
- Conduct inventory of food and beverages.
- Handle customer service and liability issues related to intoxicated guests, including cutting off alcohol and managing disputes.
- Perform other duties as needed.

Optimum Attributes:
- Detail-oriented and thorough.
- Discreet and respectful of guest privacy.
- Consistent in maintaining high standards.
- Pleasant and friendly interaction with guests.
- Extensive knowledge of drink preparation and service.
- Ability to memorize menu items.
- Calm under pressure dealing with unruly patrons.
- Strong time management and multitasking skills.
- Effective communication and attentive listening.
- Team player with a professional demeanor.
- Reliable, responsible, and dependable.
- Well-groomed and professional appearance.
- Flexible schedule, including holidays.
- Quick and accurate order completion.

Benefits:
- Health Insurance
- Discounted Vision and Dental Insurance
- Discounted Hotel Rooms
- Paid Time Off / Vacation Pay
- Sick Pay
- Daily Pay with ZayZoon