FinCrime Risk Manager (Fraud)

Revolut; New York (NY); On-site; USD 140,000 - 210,000; Full time

Job summary

Revolut is seeking an experienced Financial Crime Risk Manager to lead sustainable fraud mitigation strategies in the US, reducing losses while preserving a positive customer experience.

You will monitor, analyze, and translate fraud risk into scalable, tech-driven solutions across the customer lifecycle and collaborate with Product and Operations on new launches.

Qualifications

• 6+ years of experience in fraud risk or advisory supporting the first line of defense.
• Knowledge of fraud risks associated with payments, banking, and/or investments.
• Expertise in fraud typologies, controls, and regulatory frameworks.
• Experience across retail and business financial services.
• Proven track record of delivering fraud risk assessments, gap remediation, and fraud prevention strategies.

Responsibilities

• Monitor fraud risk across the customer lifecycle to detect emerging patterns.
• Analyze fraudster profiles and different fraud types (synthetic identities, money mules).
• Translate complex fraud risk scenarios into scalable tech-driven solutions.
• Lead fraud risk reviews, gap analyses, and remediation plans.
• Collaborate cross-functionally to execute high-impact fraud initiatives.
• Improve customer experience by reducing detriment from fraud controls while ensuring fairness.
• Oversee outsourced and insourced fraud controls and ensure SLA compliance.
• Advise Product and Operations on fraud risks in new launches and expansions.
• Develop and optimize fraud prevention strategies balancing UX and loss mitigation.
• Document risks, controls, and residual exposures for 1LoD governance.

Skills

Fraud risk

Payments & banking risk

Regulatory frameworks

Cross-functional collaboration

Tools

SQL

Python

Looker

Job description

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products - including spending, saving, investing, exchanging, travelling, and more - help our 75+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

Financial Crime Operations is at the forefront of Revolut's efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.

We're looking for an experienced Financial Crime Risk Manager to maintain and develop sustainable fraud mitigation strategies in the US. You’ll help reduce fraud losses by identifying emerging fraud threats, monitoring financial crime risks, and maintaining our systems and controls, while ensuring a positive customer experience.

What You'll Be Doing

• Monitoring fraud risk throughout the customer lifecycle to provide timely detection of emerging patterns in criminal activity
• Analyzing fraudster profiles and types of fraud being encountered (synthetic identities, money mules, etc.)
• Translating complex fraud risk scenarios into scalable, tech-driven solutions
• Driving fraud risk reviews, control gap analysis, and remediation plans
• Collaborating cross-functionally to execute on high-impact fraud initiatives that reduce losses
• Enhancing customer experience by identifying and remediating customer detriment caused by fraud controls while improving fairness, transparency, and complaint handling
• Maintaining oversight of outsourced and insourced fraud controls, ensuring SLAs are met and controls are effective via targeted testing
• Advising Product and Operations on fraud risks in new launches and expansions
• Developing and optimizing fraud prevention strategies that balance customer experience with loss mitigation
• Strengthening 1LoD fraud governance by documenting risks, controls, and residual exposures clearly and consistently

What You'll Need

• 6+ years of experience in fraud risk or advisory supporting the first line of defense
• Knowledge of fraud risks associated with payments, banking, and/or investments
• Expertise in fraud typologies, controls, and regulatory frameworks
• Experience across retail and business financial services
• A proven track record of delivering fraud risk assessments, gap remediation, and fraud prevention strategies

Nice to have

• Experience with AML, sanctions, or broader financial crime
• Exposure to crypto, payments, or investment products
• Proficiency in using analytical tools (e.g., SQL, Python, Looker)

Building a global financial super app isn't enough. Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.