FinCEN Support Coordinator I

Stewart Title; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

Stewart Title is seeking a dedicated individual to engage with field operations, manage client files, and provide exceptional customer service. This role involves coordinating administrative details and supporting process improvements within the company. Candidates with a high school diploma and escrow experience are preferred. Join us in transforming the title services industry.

Benefits

Health and wellness insurance options

Paid time off

401K with company match

Employee stock purchase program

Employee discounts

Qualifications

• High school diploma required; Bachelor’s degree preferred.
• Escrow experience preferred.

Responsibilities

• Engages in providing professional customer service and communication.
• Assists in identifying process improvements.
• Performs a wide range of support functions.

Skills

Customer Service

Communication

Organization

Analytic Skills

Education

High school diploma

Bachelor’s degree

Job description

Are you looking to help transform a company and an industry? As a Stewart employee, you’ll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion, and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company.

More information can be found at https://www.stewart.com, subscribe to the Stewart blog at https://www.stewart.com/insights, or follow Stewart on Twitter @stewarttitleco.

Job Description

Job Summary

Directly engages with field operations including core escrow and title operations, clients, and consumers. Manages and reviews client files, answers client inquiries, and coordinates all the administrative details necessary for the identification, preparation, processing, and follow-up of the FinCen reporting process.

Job Responsibilities

• Engages in providing professional customer service, communication, organization, and analytic skills to drive performance.
• Assists the manager in identifying process improvements and standards for production and quality.
• Performs a wide range of support functions to assist in departmental processes.
• Follows clearly defined procedures to complete daily tasks and responsibilities.
• Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion.
• Uses basic communication skills to address internal and/or external clients and/or team members.
• Works as an individual contributor under direct supervision with little autonomy.
• Performs all other duties as assigned by management.

Education

• High school diploma required; Bachelor’s degree preferred.

Experience

• Escrow experience preferred.

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [e-mail].

Pay Range & Benefits

The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate’s knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range.

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to, a variety of health and wellness insurance options and programs, paid time off, 401K with company match, employee stock purchase program, and employee discounts.