Financing Solutions Advisor - Fast, Friendly Loan Guidance

Jobtome; Lansing (KS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision

401(k) Matching

Employee Stock Purchase Plan

Tuition Reimbursement

Paid Time Off

Paid Holidays

Volunteer Time Off

Job summary

OneMain is hiring Loan Sales Specialists to empower customers by delivering accessible financing options and a supportive service experience. The role rewards achievement and offers opportunities for advancement within a collaborative environment.

Responsibilities include handling multiple channels, guiding customers through loan processes, and educating on optional insurance products, with a schedule that may include extended hours and Saturdays.

Qualifications

• High School Diploma or GED.

Responsibilities

• Effectively multitask and adapt to dynamic demands, ensuring timely and efficient service.
• Exceed customer expectations through empathy and guidance to achieve individual and branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process, offering tailored solutions.
• Manage loan life cycle, including collections activities, while complying with laws and regulations.
• Engage with customers and departments through multiple channels (phone, email, chat, in-house systems).
• Demonstrate drive and goal-oriented mindset to achieve results.
• Educate customers on optional insurance products, ensuring understanding of loans, terms and options.

Job description

OneMain is hiring Loan Sales Specialists to empower customers by delivering accessible financing options and a supportive service experience. The role rewards achievement and offers opportunities for advancement within a collaborative environment.

Responsibilities include handling multiple channels, guiding customers through loan processes, and educating on optional insurance products, with a schedule that may include extended hours and Saturdays.