Financial Teller - Hulen

EECU Credit Union; Fort Worth, Northern (TX, KY); Hybrid; USD 32,000 - 43,000; Full time

Job summary

EECU is seeking a Financial Teller at our Fort Worth location to deliver a warm, helpful member experience while handling teller transactions and guiding members to suitable products and services. You’ll contribute to a welcoming banking center, support monthly sales goals, and build lasting member relationships.

The role requires accurate cash handling, clear communication, reliability in a fast-paced environment, and a commitment to the credit union’s member-first culture in Texas.

Qualifications

• Experience in retail, financial services, or customer-facing roles with a focus on service.
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Responsibilities

• Deliver a friendly, consistent member experience in every interaction.
• Provide complete service and sales that support member needs and monthly sales goals.
• Perform teller transactions (deposits, withdrawals, check cashing) and other member service functions.
• Identify and resolve operational issues with accuracy and care.
• Support marketing initiatives within the branch.
• Build strong rapport with members through excellent service and personalized support.
• Provide lobby coverage by greeting members and directing them to the appropriate resource.

Skills

Customer service

Cash handling

Communication

Relationship building

Sales

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

POS software

MS Office

Job description

Financial Teller

Looking for a role with a strong culture, meaningful member interaction, and great benefits? EECU is seeking a Financial Teller for our Hulen location. In this role, you’ll help create a welcoming financial center experience while connecting members with the right products, services, and solutions for their needs.

At EECU, excellent service starts with understanding our members. As a Financial Center Consultant I, you’ll support members through teller transactions, provide guidance on EECU products and services, and build sincere relationships that help create lifelong members.

What You’ll Do

• Deliver a friendly, helpful, and consistent member experience in every interaction.
• Provide a complete service and sales experience that supports member needs and contributes to monthly sales goals.
• Perform a wide range of teller transactions, including deposits, withdrawals, check cashing, and other member service functions.
• Help identify and resolve operational issues with accuracy, professionalism, and care.
• Proactively support marketing initiatives within the branch.
• Build strong rapport with members by providing excellent service and personalized support.
• Provide lobby coverage by greeting members, answering calls, and connecting members with the appropriate team member or resource.

What We’re Looking For

• One to two years of experience in a retail, financial services, or customer-facing environment with a focus on excellent service and relationship-building.
• Experience handling cash daily, with the ability to balance accurately without overages or shortages.
• Strong communication skills and the ability to engage comfortably and professionally with members.
• Enthusiasm, professionalism, ownership, and accountability.
• Ability to thrive in a fast-paced environment while prioritizing multiple tasks each day.
• A good listener who is approachable, empathetic, and solutions-focused.
• Relevant computer skills, solid math skills, and strong written communication skills.
• High school diploma or equivalent required.

Schedule

• This is a full-time position.
• Candidates must be available Monday–Friday between 7:30 a.m. and 6:15 p.m. and Saturdays from 8:30 a.m. to 1:30 p.m.

Employment Requirements

EECU will, in compliance with applicable law, evaluate an applicant’s credit history. Only applicants with good credit history will be considered for open positions. If offered a position with EECU, candidates must successfully clear a background check, including employment verification, criminal history, and drug screening.

Why EECU?

For more than 90 years, Fort Worth-based EECU has been committed to providing members A Better Way of Banking®. Today, EECU is one of the largest credit unions in Texas, with more than $4.5+ billion in assets with 22 financial centers across North Texas. In the true spirit of the credit union philosophy of people helping people, EECU has been recognized nationally as one of America’s Best Credit Unions by Newsweek and a Best-In-State Credit Union by Forbes. Our charitable initiatives were honored by PR Daily with the Community-Nonprofit Partnership award. Regionally we were recognized by the Dallas Morning News, the Dallas Business Journa, 76107 Magazine, Frisco Style Magazine, the Fort Worth Star-Telegram, Living Magazine recognized us as the Best Credit Union in Arlington/Mansfield, Coppell/Mansfield, Frisco/Plano, Keller, and Southlake/Colleyville.

Equal Opportunity Employer

EECU is an Equal Opportunity Employer, including veterans and individuals with disabilities. We do not discriminate against applicants based on veteran status, disability, or any other legally protected status.

Compliance Expectations

This position is responsible for complying with all applicable federal and state rules and regulations, including but not limited to the Bank Secrecy Act, Anti-Money Laundering requirements, Bank Bribery Act, NCUA Privacy Regulations, Reg DD, Reg E, Reg CC, Reg Z, Reg B, FCRA/FACTA, and the Servicemembers Civil Relief Act. Initial and ongoing annual Bank Secrecy Act training is required.

For more information about EECU and our best-in-class benefits, please visit EECU Careers or www.eecu.org/careers.