Financial Specialist (part-time)

City of Delaware, OH; Delaware (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

The City of Delaware seeks a Financial Specialist to carry out various municipal accounting operations and provide customer service. The role involves processing tax returns, managing inquiries, and maintaining accurate financial records. Join a supportive community committed to excellence in local government services.

Benefits

Excellent benefits

Retirement packages

Qualifications

• Basic knowledge of accounting practices and procedures.
• Familiarity with electronic communication methods.
• Ability to respond courteously to inquiries.

Responsibilities

• Process income tax returns and utility service applications.
• Assist citizens and City employees with inquiries.
• Maintain records accurately and prepare reports.

Skills

Effective communication

Attention to detail

Customer service

Tools

Microsoft Office

Job description

You can do great work and love what you do with the City of Delaware. We are an organization that succeeds because of teamwork, dedication, diversity, and the innovative spirit of all our employees. The City of Delaware is an award-winning local government organization known for its professionalism, customer service orientation and a strong commitment to distinctive and well-planned community development. The work environment is stable with excellent benefits and retirement packages. Our mission is to ensure an effective government, a healthy economy, being a safe city and welcoming you to be a part of this great community!

Under the general direction of a department head or supervisor, the Financial Specialist engages in general accounting office duties requiring good judgment and decision making in the application of standard departmental procedures. Special emphasis is placed on the ability to learn department functions thoroughly, utilize technology and communicate well with the community and coworkers.

ESSENTIAL FUNCTIONS: For purposes of 42 USC 12101

• Performs various municipal accounting operations to include processing income tax returns and/or utility service applications.
• Assists citizens and City employees by answering questions and providing information about utility and/or tax services via the phone, e-mail and in person.
• Responds to and resolves inquiries and concerns from citizens and other agencies.
• Prepares various written correspondence to citizens and businesses addressing questions, and requests for information.
• Maintains records efficiently and accurately and prepares clear and concise reports.
• Processes cash and non-cash payment transactions ensuring accuracy; reconciles transactions and balance reports.
• Serves as a back-up to the Clerical Specialist as needed; answers City Hall switchboard phone, greets/directs City Hall visitors, accepts and signs for deliveries, prepares outgoing mail, and sorts incoming mail.
• Performs other duties as assigned.
  
  

Knowledge, Skills, And Abilities

KNOWLEDGE

• Knowledge of computer operations and equipment.
• Basic knowledge of accounting practices and procedures.
• Basic knowledge of Microsoft Office software.
• Knowledge of current electronic communication methods including email, social networking, and other forms of electronic communication.
  
  

Skills

• Skill in effective communication with departmental staff and citizens.
• Skill in attention to detail and maintaining a high level of accuracy over extended periods of time.
• Skill in prioritizing workload and managing time.
  
  

Abilities

• The ability to evaluate and analyze customer needs to provide exceptional customer services.
• The ability to respond courteously to customer inquiries, which are sometimes controversial or adversarial.
• The ability to establish and maintain effective working relationships with other City employees, supervisory personnel, associates and the general public.
• The ability to communicate effectively both orally and in writing.
• The ability to perform detailed work involving written and numerical data and to follow complex oral and written instructions.
• The ability to perform mathematical calculations quickly and accurately.
• The ability to operate a personal computer and related software / programs required to perform essential functions of the position, including word processing, spreadsheets, etc.
• The ability to perform duties accurately and efficiently under time sensitive deadlines.
• The ability to learn and explain regulatory compliance issues and State and Municipal codes related to the assigned department / division's function.
• The ability to use logical and creative thought processes to develop solutions according to written specifications and/or instructions.