Financial Solutions Rep (FSR) -Full Time

The People's Federal Credit Union; Amarillo (TX); On-site; USD 22,000 - 33,000; Full time

Job summary

The People’s Federal Credit Union in Amarillo, TX is seeking a Financial Solutions Representative (FSR). You will greet, assist, and educate members on checking, savings, and loan options while delivering outstanding service.

You will build loyalty by connecting members with appropriate credit union products, perform member transactions accurately, and cross-sell solutions in line with TPFCU values of integrity, teamwork, and respect.

Qualifications

• Ideal candidate will have previous experience in a financial institution (teller, MSR, personal banker).

Responsibilities

• Greet, assist, and educate members by answering basic checking, saving, and loan questions.
• Perform account transactions for members, accurately and promptly.
• Build member loyalty by developing relationships with our members while generating new business by actively cross-selling credit union products and services.
• Consistently demonstrate the Values of TPFCU.

Skills

Customer service

Cross-selling

Financial products

Education

Experience in a financial institution

Tools

Cash handling

Job description

At The People's Federal Credit Union, we are committed to embodying our core values of Integrity, Quality, Respect, Solutions-Focused, and Teamwork. Our mission is to be our members' primary financial institution by providing quality, competitive services in an atmosphere of trust and superior member satisfaction.

As a member of our team, the Financial Solutions Representative (FSR) assists TPFCU in living out its mission by delivering outstanding service to internal and external members. A key element of this service is to identify the member's financial needs and recommend appropriate Credit Union products and service Solutions. FSR's at TPFCU are our members' first point of contact and serve as a liaison between the members and the credit union. Each day you will:

• Greet, assist, and educate members by answering basic checking, saving, and loan questions,
• Perform account transactions for members, accurately and promptly.,
• Build member loyalty by developing relationships with our members while generating new business by actively cross-selling credit union products and services, and,
• Consistently demonstrate the Values of TPFCU,

Throughout your career as an FSR, you will train in more advanced skills, achieving various levels of recognition.

We are looking for candidates who have a passion for serving others. The ideal candidate will have previous experience in a financial institution (teller, MSR, personal banker).

The People's Federal Credit Union is an Equal Opportunity Employer. TPFCU does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.