Financial Services Specialist (Teller)

Machias Savings Bank; Rockland (ME); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

401(k) match

Health insurance

Dental insurance

Vision insurance

Life & disability insurance

Generous paid time off

Job summary

Machias Savings Bank in Rockland, ME is seeking a Financial Services Specialist to join our branch team. You’ll assist customers with daily banking needs while building relationships and guiding them to products that support their financial goals.

Expect in-person training up to a week within the first 30 days, with possible travel for future trainings. This role emphasizes exceptional service, accuracy, and referrals to mortgage and banking opportunities.

Qualifications

• High school diploma or equivalent.
• Previous customer service or retail experience.
• Positive attitude, strong attention to detail, and the ability to learn quickly and solve problems effectively.

Responsibilities

• Deliver exceptional customer service by processing transactions accurately and efficiently.
• Build new relationships and deepen existing customer relationships through meaningful conversations and product referrals.
• Support branch growth by identifying customer needs and referring mortgage, home equity, and other banking opportunities to the appropriate team members.

Skills

Customer service

Attention to detail

Problem solving

Education

High school diploma

Job description

Location

15-Rockland Rockland, ME 04841, USA

Pay or shift range: $18 USD to $22 USD. Actual compensation is based on experience, skills, internal equity, geographic considerations, and other job-related factors.

Description

MACHIAS SAVINGS BANK

BuildSomething Meaningful

One Team. One Yes.

At Machias Savings Bank, we believe strong relationships can move communities forward. Across Maine and New Hampshire, our teams help individuals, businesses, and communities grow – while supporting each other along the way.

The Role

We are looking for a Financial Services Specialist to join our branch team in Rockland. In this role, you’ll help customers with their day‑to‑day banking needs while building relationships and connecting them with products and services that support their financial goals.

What You Will Do

• Deliver exceptional customer service by processing transactions accurately and efficiently.
• Build new relationships and deepen existing customer relationships through meaningful conversations and product referrals.
• Support branch growth by identifying customer needs and referring mortgage, home equity, and other banking opportunities to the appropriate team members.

Up to a week of in‑person training, which requires travel to Machias, is mandatory within the first 30 days for onboarding in this role. Additionally, future training sessions may necessitate travel if retraining is required.

What You Bring

• High school diploma or equivalent work experience.
• Previous customer service or retail experience and a passion for helping others.
• A positive attitude, strong attention to detail, and the ability to learn quickly and solve problems effectively.

What You Will Get

• 401(k) match + profit sharing
• Health, dental, vision, life & disability insurance
• Generous paid time off
• Development and career growth opportunities

Machias Savings Bank is an affirmative action / equal opportunity employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.