Financial Services Specialist

Loma Linda University Health; San Bernardino (CA); On-site; USD 60,000 - 78,000; Full time

Job summary

Loma Linda University Health in California seeks a Financial Services Specialist to coordinate patient registration across reimbursement types, verify eligibility, enter demographics, and confirm billing information. You will initiate authorizations, document incoming authorizations, and support daily operations in a hospital setting.

Minimum two years in authorization/registration or insurance verification required; strong knowledge of health insurance networks and proficiency with Word, Excel,

Qualifications

• Minimum two years of experience in authorization, registration or insurance verification.
• Knowledge of health insurance networks (HMO, PPO, Medi-Cal, CCS).
• Strong reading, writing and spoken English; detail-oriented and organized.
• Proficient with standard office software.
• Ability to work calmly under pressure and multi-task.

Responsibilities

• Coordinate accurate patient registration for all payer types.
• Verify eligibility and benefits for physician and hospital services.
• Enter patient demographics and confirm billing information.
• Initiate and document authorizations for all ordered services.
• Process incoming authorizations and related correspondence.
• Collaborate with care teams and reimbursement staff.

Skills

Insurance verification

Authorization handling

Registration processes

Demographics data entry

Communication skills

English proficiency

Office software

Tools

Word

Excel

Outlook

PowerPoint

Job description

Job Description

Job Description Job Summary: The Financial Services Specialist coordinates the accurate and complete registration for patients of all reimbursement types. Is responsible for verifying eligibility and benefits for both physician and hospital based services, entering patient demographics, and confirming billing information. Initiates and procures authorization for all ordered services, and documents incoming authorizations and other correspondence. Performs other duties as needed
Education and Experience: Minimum two years of experience in authorization, registration or insurance verification; either with a medical group or hospital setting required.
Knowledge and Skills: Knowledge of health insurance networks (i.e. HMO, PPO, Medical, Medi-Cal, CCS), exceptional communication, interpersonal skills and efficiency. Demonstrated knowledge in demographics, authorization, or registration. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position ("e.g., Word, Excel, Outlook, PowerPoint"). Operate/troubleshoot basic office equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: Coding certification preferred.
About Us Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
About The Team Loma Linda University Health is a Seventh-day Adventist, faith and values based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.
We are an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability. If you need accommodation assistance with accessing our job listings or completing an application, or during any other phase of employment with us, please contact Human Resources Management at [phone].
Loma Linda University Shared Services is a religiously-qualified Equal Opportunity Employer under Title VII of Civil Rights Act of 1964. No question on this application is asked for the purpose of unlawfully limiting or excluding any applicant’s consideration for employment because of race, color, religion, gender, age, national origin, disability, genetic information, or any other status protected by applicable law. If you need a reasonable accommodation in the hiring process, please notify Human Resource Management.
We appreciate your interest in Loma Linda and wish you success in your job search!