Financial Services Representative (Temporary)

World Finance; San Antonio (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision, lifeinsurance

Paid holidays & vacation

Volunteer time off

Mental health support

Job summary

World Finance is seeking a Financial Services Representative (Temporary) in San Antonio, TX. The role focuses on driving loan sales, managing past-due accounts, and assisting customers with tax returns and financial needs.

Responsibilities include extensive outbound calling, in-person meetings, and closing loans. The position offers performance-based earnings, a clear path for advancement, and comprehensive benefits. A fast-paced environment requires strong communication and multitasking skills.

Qualifications

• High school diploma or equivalent.
• Ability to obtain required insurance licensing.
• Valid driver’s license, reliable transportation, and current auto insurance.
• Experience in sales, customer service, collections, or account management with measurable results.

Responsibilities

• Drive and close loan sales through applications, explaining terms and securing business.
• Perform high-volume outbound calls for collections and new business opportunities.
• Manage delinquent accounts; secure payments and arrange payment plans.
• Contact approved/pending/former borrowers to grow loan volume and cross-sell financial products.
• Assist customers in person with loan applications and tax-related services; collect payments and resolve inquiries.
• Process payments and update account/tax documentation in company systems; balance cash and perform bank runs.

Skills

Sales

Customer service

Collections

Account management

Communication

Problem-solving

Multitasking

Tools

Data entry

Job description

Financial Services Representative (Temporary)# World Finance## Financial Services Representative (Temporary)Apply: San Antonio South, TX, United States: Full time: Posted Today: R19448The Financial Services Representative (Temporary) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily outbound calling, including high-volume collection activity, meeting with customers in person, and closing loans. The FSR is accountable for keeping accounts current while consistently generating new business. Success in this role requires the ability to manage a fast-paced workload, handle challenging conversations, and meet performance goals across sales, collections, tax services, and branch operations, with opportunities for performance-based earnings and advancement.### **Compensation**$16–$18 per hour, based on experience and location, plus performance-based bonus opportunities. Total earnings increase with strong individual and branch performance.**Why Join World:*** **Strong growth opportunities** – Many of our leaders, including executives, started in this role* **Promote-from-within culture** – A large percentage of team members advance into leadership roles* **Performance-based earnings** – Bonus opportunities tied to branch results* **Comprehensive benefits for all stages of life**– Including major medical, dental, vision, life insurance, long-term disability, and free mental health support* **Retirement and time off** – 401(k) with company match, paid holidays, and vacation time* **Community focus** – Paid volunteer time and a strong commitment to giving back* **Work-life balance** – Predictable schedules with a focus on time outside of work**About World Finance:**World Finance has been recognized as a Top Workplace USA for six consecutive years and a Newsweek Most Trustworthy Company. Since 1962, we have helped millions of customers meet their financial needs through personal loans, tax services, and credit-building solutions. With over 1,000 branches across 16 states, we are committed to serving the communities where we live and work.**Essential Duties and Responsibilities:*** Drive and close loan sales by taking applications, explaining terms, and asking for the business* Conduct substantial daily outbound customer outreach for collections, application follow-up, tax services, and new business generation; thrive in a high-volume, phone-intensive environment* Manage delinquent accounts by securing payments and setting payment arrangements* Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products and services* Prepare individual tax returns, gather and review required documentation, and assist customers with tax-related questions in compliance with company policies and applicable regulations* Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution* Process payments, account updates, tax-related documentation, and document all activity in company systems* Maintain accurate and compliant records, including timely credit denial letters and required tax documentation* Handle and balance cash, and complete required bank runs to deliver deposits* Follow company policies, procedures, and regulatory requirements* Complete required training and meet performance expectations for sales, collections, tax preparation, and account management**Basic Requirements:*** High school diploma or equivalent* Valid driver’s license, reliable transportation, and current insurance* Must be able to independently perform all required bank runs, including transporting deposits, without relying on non-employees for transportation* Ability to obtain required insurance licensing **Experience & Skills:*** Experience in sales, customer service, collections, or account management with measurable results* Proven ability to handle high-volume calls and difficult customer conversations* Track record of meeting or exceeding goals in a fast-paced environment* Strong communication, problem-solving, and organizational skills* Basic computer skills with accurate and consistent data entry**Preferred Backgrounds:**Experience inbanking, retail, restaurants, hospitality, collections, call centers, insurance, healthcare front office, or similar customer-facing rolesis preferred. **Physical and Environmental Requirements:*** Office based role with standard lighting and noise levels* Regular in-person attendance during scheduled work hours is essential; occasional extended hours or weekend work may be required based on business needs* Combination of stationary work and regular movement throughout the office, including occasional walking, standing, bending, reaching, and similar activities* Occasional light lifting, pushing, or pulling of office materials (generally up to 30 pounds)* Ability to perform computer work, handle documents, and communicate information effectively* Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking* Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically* May assist with general office upkeep to maintain a professional environment* Occasional local travel to offsite locations and banks as required for business purposesIt is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. The duties listed are the essential functions of this position. Reasonable accommodations may be made unless they create an undue hardship to the Company. Physical and environmental requirements are representative of those needed to successfully perform the job.