Financial Services Representative (Part Time)

Marine Federal Credit Union; Jacksonville (NC); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Paid time off

Holidays

Retirement plan with employer match

Career development and training

Inclusive workplace culture

Job summary

Marine Federal Credit Union is seeking a dependable Financial Services Representative in Jacksonville, NC. You will handle routine transactions, balance cash, and refer products while maintaining member privacy and following compliance standards.

The role emphasizes member service, accuracy, and teamwork in a part-time schedule (~29 hours/week) with a competitive hourly wage. Located at the Corporate HQ Branch in Jacksonville, NC.

Qualifications

• High school diploma or equivalent required.
• Cash handling and customer service experience preferred.
• Detail-oriented with strong organizational skills.
• Excellent communication and interpersonal skills.
• Team-oriented mindset and collaboration.
• Basic computer proficiency; experience with financial software is a plus.
• Bilingual English/Spanish is a plus.

Responsibilities

• Greet members and process deposits, withdrawals, transfers, and loan payments.
• Balance cash drawer daily and maintain accurate records.
• Identify member needs and refer appropriate products and services.
• Maintain confidentiality and security of member information.
• Resolve inquiries professionally and promptly.
• Uphold credit union policies, procedures, and compliance standards.

Skills

Cash handling

Customer service

Attention to detail

Communication

Teamwork

Computer skills

Bilingual English/Spanish

Education

High school diploma

Tools

Financial software

Job description

About Us

At Marine Federal Credit Union, we are committed to serving our members with integrity, compassion, and excellence.

Position Summary

We are seeking a dependable and member-focused Financial Services Representative to join our team. This role is responsible for providing exceptional service to members by processing financial transactions accurately and efficiently, while promoting credit union products and services.

Key Responsibilities

• Greet members warmly and assist with routine financial transactions including deposits, withdrawals, transfers, and loan payments.
• Balance cash drawer daily and maintain accurate transaction records.
• Identify member needs and refer appropriate products and services.
• Maintain confidentiality and security of member information.
• Resolve member inquiries and concerns in a professional manner.
• Uphold credit union policies, procedures, and compliance standards.

Qualifications

• High school diploma or equivalent.
• Previous and successful cash handling and customer/member service experience.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work in a team-oriented environment.
• Basic computer proficiency: experience with financial software is a plus.
• Bilingual (English/Spanish) is a plus.
• Competitive hourly wage
• Limited benefits offered after a 90-day probationary period
• Retirement plan with employer match
• Paid time off and holidays
• Career development and training opportunities
• Supportive and inclusive workplace culture

Location

Corporate Headquarters Branch 4180 Western Blvd Jacksonville, NC 28546

About Us

At Marine Federal Credit Union, we are committed to serving our members with integrity, compassion, and excellence.

Position Summary

We are seeking a dependable and member-focused Financial Services Representative to join our team. This role is responsible for providing exceptional service to members by processing financial transactions accurately and efficiently, while promoting credit union products and services.

Key Responsibilities

• Greet members warmly and assist with routine financial transactions including deposits, withdrawals, transfers, and loan payments.
• Balance cash drawer daily and maintain accurate transaction records.
• Identify member needs and refer appropriate products and services.
• Maintain confidentiality and security of member information.
• Resolve member inquiries and concerns in a professional manner.
• Uphold credit union policies, procedures, and compliance standards.

Qualifications

• High school diploma or equivalent.
• Previous and successful cash handling and customer/member service experience.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work in a team-oriented environment.
• Basic computer proficiency: experience with financial software is a plus.
• Bilingual (English/Spanish) is a plus.

Benefits

• Competitive hourly wage
• Limited benefits offered after a 90-day probationary period
• Retirement plan with employer match
• Paid time off and holidays
• Career development and training opportunities
• Supportive and inclusive workplace culture

Location

Corporate Headquarters Branch 4180 Western Blvd Jacksonville, NC 28546

Scheduling availability between the branch operations hours of Monday-Friday, 9AM-5PM.
Part time employees are scheduled for approximately 29 hours weekly.